Receptionist at Northern Trust in Los Angeles, California

Job Description:

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Receptionist

The Receptionist will be the first point of contact for clients and visitors, representing Northern Trust with professionalism and courtesy. This role is crucial in maintaining the smooth operation of the office, handling a variety of administrative tasks, and ensuring that all interactions reflect our firm's values and commitment to excellence.

Responsibilities:

• Greet and welcome clients and visitors in a friendly and professional manner


• Answer and direct phone calls, taking messages as necessary.


• Manage the scheduling of conference rooms and appointments.


• Handle incoming and outgoing mail and deliveries.


• Maintain a clean and organized reception area.


• Perform various administrative duties such as document preparation, filing, and data entry ensuring confidentiality.


• Coordinate with office staff to ensure efficient operation of the office.


• Provide support to Partners and Guests as needed.


• Provide daily support to the Lobby Banking team by directing calls, scheduling client appointments, and serving as a backup for access.


• Administer officewide calendar. Schedule and coordinate meetings. Responsible for ordering catering and deliveries, meeting room set-up and breakdowns, and handling parking validation and security registration for visitors.


• Responsible for maintaining office supply backstock.


• Assist with reservations and travel arrangements for managers or other partners in the area.


• Responsible for routine operational/administrative work. Focuses on administering defined procedures, analyses and report preparation (overseen, reviewed and checked by more senior partner)


• May be responsible for data input, data processing and data verification.


• May track or monitor expenses for the department.


• Maintains electronic and paper records.


• Manage and maintain partner directory information.


• Act as liaison with property management, building management, and company security control center.


• Assist in onboarding new employees by preparing badge access, IDs, parking, etc.


• Ensure office equipment is properly maintained and serviced.


• Support operational projects, including scheduling, coordination, and communication with internal teams and external vendors.

Qualifications:

• Proven 3-5 years' experience as a receptionist, front office representative, or similar role.


• Excellent verbal and written communication skills.


• Customer- service oriented.


• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).


• Strong organizational skills with the ability to multi-task.


• Strong attention to detail.


• A professional appearance and demeanor.


• Ability to handle sensitive and confidential information with discretion.


• Must be able to load and unload boxes weighing up to 10 lbs., hand truck or carts can be used to move objects.

Salary Range:
$52,210 - $62,675

Salary range is an estimate of base pay. Northern Trust provides a comprehensive benefits package, including retirement and pension plan contributions, health and welfare benefits, paid time off, parental and caregiver leave, life insurance, and other wellbeing benefits .

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com .

We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.