The position of Receptionist will act as the first point of contact with visitors and will greet, welcome, and direct them accordingly and appropriately.The Receptionist will monitor the front lobby area and direct the telecommunications system. He or she will offer and deliver friendly, efficient service to create a warm and welcoming atmosphere for all guests. In addition, this position will provide general administrative and clerical support as needed.
Duties and Responsibilities:
Welcomes visitors by greeting them in person or on the telephone, answering or referring inquiries promptly and efficiently
Monitors visitor access and maintains security awareness
Sign in visitors by monitoring logbook; issuing visitor badges and PPE, etc.
Coordinates meetings and organizes catering as needed.
Schedules courier and mail services
Arranges cab/ car service for guests as needed
Keeps supply areas organized and stocked by ordering supplies as needed
Maintains safe and clean reception area by complying with company rules and procedures
Ensures general knowledge of employee office assignments and locations
Prepares and receives mail and deliveries
Sorts daily incoming mail
Schedules appointments and maintains calendar for meeting rooms
Processes expense reports for Executives, Directors, and Project Managers
Provides general administrative and clerical support such as filing, creating labels, etc.
Backs up other front desk personnel as needed
Be familiar with Company HSE policies and procedures
Share knowledge & best practice across the company
All other duties as assigned
Qualifications:
3-5 years of experience as receptionist or similar position
Ability to demonstrate initiative and assertiveness
Ability to plan and manage work in an efficient manner
Ability to work well under stress and time pressures
Ability to work independently or in a team environment
Professional personal presentation
Must be articulate and possess strong interpersonal and communications skills, both verbal and written