The Accounts Receivable Analyst is responsible for conducting complex reconciliation activities primarily related to assigned to the customers based in major, national and international markets. The Analyst also analyzes, researches and recommends solutions for moderate to complex account receivable discrepancies, irregularities and chargeback deductions.
ESSENTIAL DUTIES AND RESPONSIBILITIES Other duties may be assigned.
Monitors, maintains, processes accounts receivable transactions, including but not limited to cash application, adjustments, reconciliations, and write-offs
Provides customer service regarding collection issues, account adjustments, or payment discrepancies
Reconciles, researches and resolves high volume of customer deductions/chargebacks pertaining to shipping violation claims, allowances, discounts, damages, pricing, shortages and returns
Creates reports and queries from multiple data platforms and vendor portals
Researches and resolves customer billing inquiries and disputes; escalates to supervisor or manager as needed
Applies direct cash payments to assigned accounts
Performs reconciliation analysis on various chargeback deductions (merchandise returns, shortages, pricing, etc.)
Reconciles customer consignment accounts
Maintains standardized operational management of consignment billing and payments
Develops and performs routine and complex financial analysis to support account decision making
Updates department management of outstanding account issues
Liaises with internal departments regarding various customer issues
Disputes invalid deductions within the claim's allotted time-frame and per vendor guidelines
Prepares a weekly and monthly status reports on assigned accounts.
QUALIFICATIONS AND EXPERIENCE
Advanced proficiencies in Microsoft Office applications. (Excel - Pivot Tables, V-lookups, etc.)
Experience in querying and reporting.
Ability to develop training manuals for the credit processes.
Proven ability to perform in a fast-paced environment.
Strong organizational and time management skills; able to handle multiple priorities.
Must possess strong verbal and written communication skills, with attention to detail
Strong analytical and financial acumen.
Microsoft NAV or SAP experience, a plus.
Accounting or business degree preferred with a minimum of five years related experience and/or training; or equivalent combination of education and experience.