Information Technology Service Desk Manager
at LOOP
in
Augusta,
Georgia
Posted in Other 2 days ago.
Type: full-time
Job Description:
Job Duties:
- Manage the Service Desk team.
- Dispatch service requests.
- Develop and maintain processes and process documentation.
- Mentor and grow the Service Desk team.
Qualifications:
- 3+ years of IT management experience
- Experience working in an MSP environment
- Strong communication skills
- Great customer service skills
- Bachelor's Degree in IT and/or IT certifications strongly preferred