Lead Retail Sales Consultant at Intellisource in Delray Beach, Florida

Job Description:

Job Description

Join our retail team with Comcast/Xfinity, home of one of the fastest-growing and most reliable mobile service providers! Do you have strong leadership skills? Are you the go-to person among your peers for technology advice? Always staying updated on the latest tech trends?

Comcast/Xfinity invites you to embark on the next phase of your career journey with us. We're expanding our retail team and offering a long-term opportunity with fantastic benefits from day one. Join us and help shape the future of mobile phone sales with Xfinity, renowned for being one of the fastest-growing and most reliable mobile service providers!

The ideal candidate for this role is a tech-savvy leader who excels at connecting with customers to create a customized solution for their home and mobile platforms. As part sales expert, part mobile phone enthusiast, our Retail Sales Consultant consistently exceeds customer expectations.

Lead Retail Sales Consultant Benefits:

• Benefit packages effective on day 1 - Eligible to enroll in medical, dental, vision


• 401k available after 90 days


• Paid training


• Free Comcast/Xfinity courtesy services (cable, high-speed internet, etc.)


• Paid time off (PTO), Paid vacation, flex time, and floating holidays; generous PTO package after first 90 days of employment


• Tuition Reimbursement (where applicable)


• Discounts on Comcast/Xfinity Voice, OnDemand, and Personal Security Services (PSS)

Retail Sales Consultant Compensation

• Minimum Target Compensation (Base Pay plus Targeted Commission): $24.80/hr


• Commission amount based on performance


• Uncapped commission structure!


• Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Retail Sales Consultant Responsibilities:

• Assumes leadership role with customers and sales consultants sharing and demonstrating product, service and sales know-how, delivering a superior experience every time. Fosters and emulates sales excellence, professionalism, customer engagement and integrity.


• Operates as a sales floor leader ensuring sales floor standards are met and observes and coaches sales consultants to deliver a superior store experience. Identifies coaching and training opportunities and partners with key stakeholders to address.


• As needed, steps in to meet or exceed sales quotas for the store in an accountability-based culture.


• Ensures all customer-facing technology is functional to optimize sales opportunities, store and employee experiences. Escalates issues to store management as appropriate.


• As directed by store management, supports daily sales floor responsibilities including staffing, scheduling, huddle and dress code compliance.


• Owns new hire experience, including onboarding, training, and development for technology, tools, and processes. Consistently strives to enhance the new hire experience and partners with store management on key initiatives and ideas.


• Serves as a signatory of verification of inventory counts and finance and operational audits in the absence of store management. Identifies inventory count issues and escalates to Store Management as appropriate.


• Serves as a signatory on daily cash management and sales verification when Store Management is not available

Retail Sales Consultant Qualifications:

• Bilingual Spanish / English candidates preferred


• Prior sales and leadership experience preferred


• Open availability for hours/days


• High School Degree or equivalent


• Technical or similar background and/or high aptitude for technical service


• Generally, requires 0-2 years of related experience


• Leads team as a subject matter expert, supports customer escalations and helps train new team members


• Ability to step in as store manager when needed

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Comcast is proud to be an equal-opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Comcast is an EOE/Veterans/Disabled/LGBT employer

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

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