Job Description:
Location: Denver, CO
Salary: $17.00 USD Hourly - $20.00 USD Hourly
Description:
Job Title: Helpdesk Specialist I
Work Location: Denver, CO
Duration: Contract to Hire
Job Description:
Provide Level 2 helpdesk support by answering complex questions about the installation and operation of assigned products. Escalate all other issues to Level 3 support. Responsibilities include maintaining, developing, and supporting personal computers, servers, local and wide area networks, software, and data communications technologies.
Customer Support:
This role supports internal customers/end users and does not interface with external customers/suppliers.
Qualifications:
- Proficiency in Windows 11
- Familiarity with general peripherals
- Experience with ServiceNow for managing and tracking tickets
- Knowledge of Active Directory and Azure AD for managing user and device access
- Basic skills in PowerShell for occasional scripting tasks
Work Hours:
Standard daytime hours with some flexibility. No overtime expected.
Contact: kgregor@judge.com
This job and many more are available through The Judge Group. Find us on the web at www.judge.com
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