Digital Marketing and Web Specialist (Web Administrator) at Indiana University in Indianapolis, Indiana

Job Description:

Department



STUDENT LIFE (IN-STLI-IUINA)



Department Information



MISSION


The mission of the Division of Student Affairs is to intentionally build an engaged, inclusive, and healthy campus community through hands-on learning experiences and holistic student support.


VISION


To support, empower, and prepare every student for success.


VALUES



Student Centered

• We center what is best for students in our decision-making.

Collaborative

• We understand that working together is what is best for students.

Data Informed

• We use national and IU research and data to improve and evolve. Being informed communicates our credibility and our impact.

Committed

• We are all in. We aim to deliver consistent, high-quality experiences for students.

Equity Minded

• We center equity and inclusion and incorporate historically silenced voices in the work we do.

Job Summary



Department-Specific Responsibilities

• Provides ongoing analysis, monitoring, and administration for websites in the Division of Student Affairs, including the division's intranet.


• Uses a content management system and builds and implements front-end and back-end solutions.


• Develops user-centered websites and applications as needed.


• Identifies and applies updates and upgrades to websites for effectiveness and usability.


• Manages web-related projects from start to finish.


• Researches and stay up to date with UX development techniques and university policies to improve visual appeal, performance, and overall user experience.


• Performs user testing and consults with the division's Marketing and Communications team on how to apply feedback.


• Serves as the division's point person for Salesforce CRM and Marketing Cloud, exploring and operationalizing ways the division can best use the tools to achieve our goals.


• Manages LiveWhale events calendar system, Machform, and Fireform for the division, ensuring digital accessibility with these tools.


• Monitors metrics for the marketing and communications team on a variety of platforms.

General Responsibilities

• Provides ongoing experienced analysis, monitoring, and administration of university website(s) and internal intranet sites.


• Identifies and applies updates, upgrades, and patches and performs testing to ensure website effectiveness and usability.


• Ensures compliance with university web and internet standards.


• Documents user feedback and/or backup and recovery plans.


• Analyzes and reports on web site performance metrics and performs user testing and/or usage analysis.


• Consults with website stakeholders to determine appropriate web content and makes updates accordingly or as needed. Advises on software and system specifications needed and works with web designers and/or web developers to translate user requests into web-based solutions.

Qualifications



Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.


EDUCATION



Required

• Bachelor's degree in Computer Science or related field

WORK EXPERIENCE



Required

• 2 years in related field

SKILLS



Required

• Proficient communication skills


• Maintains a high degree of professionalism


• Demonstrated time management and priority setting skills


• Demonstrates a high commitment to quality

Preferred

• Knowledge of HTML, CSS, Javascript, and other web-related languages


• Understanding of major browsers (Firefox, Chrome, Safari, etc.) and creating sites/systems to work with varying browser capabilities


• Knowledge of good user-centered design methods and usability evaluations


• Familiarity with one or more front-end frameworks (e.g., Angular, Vue, Foundation, Bootstrap, Rivet)


• Understanding and ability to write in one or more back-end languages (e.g., Java, PHP)


• Ability to work well with a team and lead when necessary


• Ability to multitask as well as prioritize and manage projects with strict deadlines and diverse teams


• Strong organization and project management skills


• Strong appreciation for design and usability across all mediums


• Familiarity with Microsoft Office


• Strong desire to learn new and evolving digital strategies


• Ability to rapidly adapt and respond to changes in the environment


• Excellent problem-solving and analytical skills

Working Conditions / Demands



This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.



Work Location



IU Indianapolis


Indianapolis, Indiana


This position is eligible to work a hybrid schedule (mix between remote and in-person work), subject to change in the future based on university policy and business needs.



Advertised Salary



$47,500 - $50,000 per year based on experience



Benefits Overview



For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance


• Health savings account with generous IU contributions


• Healthcare and dependent care flexible spending accounts


• Basic group life insurance paid by IU


• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance


• Base retirement plan with generous IU contributions, subject to vesting


• Voluntary supplemental retirement plan options


• Tuition subsidy for employees and family members taking IU courses


• 10 paid holidays plus a paid winter break each year


• Generous paid time off plans


• Paid leave for new parents and IU-sponsored volunteer events


• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.



Job Classification



Career Level: Career


FLSA: Exempt


Job Function: Information Technology


Job Family: Web Admin, Design, & Develop
Click here to learn more about Indiana University's Job Framework.



Posting Disclaimer



This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.


If you wish to include a cover letter, you may include it with your resume when uploading attachments.



Equal Employment Opportunity



Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.



Campus Safety and Security



The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.



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