Mortgage Closer I at Interra Credit Union in GOSHEN, Indiana

Job Description:

As a Mortgage Closer I, you will coordinate all aspects of the closing process and ensures that all terms of the loan approval are met.  You must be able to recognize and correct insufficient or incorrect information quickly in order to meet strict closing deadlines to include, but not limited to, preparing and processing closing documents, administration, and closing of loans according to requirements for residential mortgage programs. 

 

Direct Reports: None

HOW YOU WILL MAKE AN IMPACT

-                   Prepare and audit all required closing documents in a timely manner. Ensure the data integrity on processing/closing system is accurate. Obtain all required documents. Obtains credit information and ensures sufficient loan collateral.

-                   Communicate with escrow/title companies, loan originators, and other parties to ensure all conditions and regulatory requirements are met prior to funding. Responsible for fund disbursement and wire loan funds to title company in a timely manner. Prepare Closing Instructions, issue mortgage disbursement checks or prepare wiring instructions. Balance loan transactions; prepare and coordinate approval of Closing Disclosure with title companies; send mortgage loan closing documents electronically prior to the closing deadline. Attend training to remain current on all investor, PMI, appraisal, or corporate requirements that impact loan closings and ensure loans are processed following these guidelines and requirements.

-                   Maintains and transfers loans between computer systems. Processes and administers existing loans and records new applications and loans.

-                   Establishes relevant files and processes loan payments. Answers more complex member questions and concerns. Prepares periodic loan and/or credit reports.

-                   Maintain knowledge of Interra's policies and procedures. Perform any other duties as assigned.

-                   Must comply with all company policies and procedures, applicable laws, and regulations, including but not limited to, the Bank Secrecy Act, the USA PATRIOT Act, and the Office of Foreign Assets Control.

 

WHAT YOU WILL NEED TO SUCCEED

Experience

2+ years' loan processing or closing experience in the financial industry or related field.

Education / Certifications / Licenses

A High School Diploma or equivalent. Must have a valid driver's license.

 PREFERRED SKILLS

• Professional level of verbal and written communication skills are essential to the position.


• Advanced proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).


• Demonstrated knowledge of Credit Union regulations, products, policies, procedures, and services.


• Ability to provide world class member service while executing Interra’s vision, mission, and delivery of Core Values.

INTERPERSONAL SKILLS

• Normal courtesy in dealing with others is required. Work involves minimal contacts, usually within the organization. Communications typically involve routine, non-sensitive issues.

COMPETENCIES

• 
  Adaptable - Maintains effectiveness in reaching goals by adapting to changing circumstances, tasks, responsibilities, and people. Adjusts effectively to new work structures, processes, or requirements.


• 
  Balance Stakeholders - Understands the needs of diverse stakeholders and the underlying motivations driving those needs, including cultural and ethical factors. Acts fairly in the decision-making process when faced with conflicting demands of stakeholders.


• 
  Effective Communication - Utilizes a variety of communication modalities effectively and appropriately across multiple channels. Is effective in a variety of communication settings: one-on-one, small, and large groups, or among diverse styles and position levels. Adjusts to fit the message to the audience. Provides timely and helpful information to others across the organization.


• 
  Functional Expertise - Possesses a sufficient level of technical and professional skill or knowledge in position-related areas; keeps up with current developments and trends in areas of expertise; actively seeks ways to grow and be challenged using both formal and informal development activities.


• 
  Self-Motivated - Demonstrates initiative to address challenges, accomplish tasks, and seize opportunities, even when challenged. Demonstrates appropriate urgency and positive attitude while doing so.


• 
  Teamwork - Effective team player who adds complementary skills and contributes valuable ideas, opinions, and feedback; communicates in an open and candid manner and can be counted upon to fulfill any commitments made to others on the team.

 ADA REQUIREMENTS

Physical Requirements

• Able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs.


• Must be capable of climbing / descending stairs in an emergency situation.


• Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators.


• Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary.


• Must be able to work extended hours or travel off site whenever required or requested by management.


• Must be capable of regular, reliable and timely attendance.

 

Working Conditions

• Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.

 

Mental and/or Emotional Requirements

• Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team.


• Must be able to read and carry out various written instructions and follow oral instructions.


• Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics.


• Must be able to speak clearly and deliver information in a logical and understandable sequence.


• Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public.


• Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace.


• Must be able to effectively handle multiple, simultaneous, and changing priorities.


• Must be capable of exercising highest level of discretion on both internal and external confidential matters.

ACKNOWLEDGEMENT

Nothing in the position description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This Job description is not a contract and should not be constructed as a guarantee of employment for any period of time.  Interra Credit Union is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race color, religion, sex/gender, national origin, disability, age, or any other category protected by law.

Why JoinIN

• Culture: We believe that a positive work environment is key to success. Staying engaged, informed, and keeping it fun, is how we achieve this.


• Professional Growth: Our Learning and Development Team not only provide day 1 training but continuous improvement and career development for all levels.


• Competitive Salary: Attractive compensation package with performance-based incentives and bonuses.


• Benefits: Comprehensive health insurance, 401(k) matching, tuition reimbursement, company holidays, and generous PTO.


• Community Involvement: Being an active member in communities that we are a part of is important to us. We live here, work here and stay involved here!


• Visit our Opportunities page for more information.

For more information about the role or the application process, please reach out to Ali Barden, AVP Talent Acquisition and Retention Lead at alib@interacu.com or 574-534-2506 ext. 7448

 

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