The Asset Management Specialist collaborates with stakeholders, procurement, endpoint support, and IT teams to ensure timely order fulfillment, accurate inventory management, and efficient technology asset handling. This role also involves working with accounting and finance departments to manage asset cost allocations across business units. A key aspect of this role is to enhance customer satisfaction by ensuring effective management of technology assets and prompt resolution of any issues through teamwork and communication.
ESSENTIAL JOB DUTIES & RESPONSIBILITIES:
Asset Management
Orchestrates all phases of technology asset lifecycle management by identifying needs and solutioning for them.
Offers diverse and adaptable asset solutions tailored to the requirements of Jackson Healthcare companies, while ensuring a framework is in place to properly track and manage these assets.
Performs end-of-month tasks, including accounting and reconciling assets and consumables.
Leverages analytical data and information to evaluate business needs and influence procurement initiatives.
Utilizes the Fed-Ex portal to generate shipping labels and dispatch parcels.
Makes recommendations for asset solutions to stakeholders and leadership team based on autonomous research and understanding of how to solve for business goals.
Maintains a standard catalog of purchase items.
Ensures accurate General Ledger account coding for all procurements.
Oversees stock and distribution of technology equipment.
Determines when new equipment is needed, and initiates purchase requests for approval/leadership.
Identifies cost-saving initiatives and implements creative solutions for streamlined asset management.
Organizes and oversees a recycling program for decommissioned assets.
Collaboration and Support
Establishes and continuously improves the procedure for internal associates to request IT equipment in collaboration with other internal IT teams.
Delivers exceptional support to internal and external stakeholders.
Schedules meetings and activities as needed.
QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, CERTIFICATIONS:
Bachelor's degree or equivalent experience.
Minimum 3 years of experience focused on inventory management using an enterprise-grade asset management system.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Demonstrated expertise in managing and optimizing asset management processes.
Skilled in managing data sets, reconciling data from different systems, identifying anomalies, and providing detailed reports and metrics.
Capability to collaborate with technology subject matter experts and leadership to comprehend the underlying reasons.
Demonstrated time management skills and the capability to handle multiple projects and tasks independently.
Outstanding written and oral communication abilities.
Highly skilled in Microsoft Office 365, especially Excel for data management and reporting.
Detail-oriented with strong organizational skills.
Proficient in navigating and working effectively within a highly matrixed organizational structure.
Comfortable with technical terminology.
Takes initiative, seeks knowledge, delivers accurate results.
Curious and results-driven.
Embodies Others First, Wisdom, and Growth values.
Primarily on-site in Alpharetta, GA, with some remote work flexibility.
PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES:
ServiceNow Asset Management & CMDB experience is beneficial.