Russell Tobin's client is hiring a Plan Setup Specialist in Mason, OH
Employment Type: Contract
Location: Hybrid Mason, OH 45040
Pay rate: $20-$25/hr
Responsibilities:
Responsible for setting up new groups in the claims system
Responsible for fulfilling requested revisions to the existing group in the claims system (except Reseller product changes)
Responsible for creating "standard" products in the system (using the Product Key Sheet method)
Responsible for performing audits on client setup or maintenance requests (excludes complex product configuration requests)
Follow the established corporate and industry audit controls (i.e. SOX, SSAE 18, etc.) when fulfilling setup and maintenance requests
Resolve client structure setup questions/issues sent to the team with minimal supervisor guidance
Maintain relationships with Implementation Managers and Account Managers to facilitate fulfillment of implementation questions and requests in a timely manner
Self-manage completion of work inventory in the Plan Setup production queues within established quality and turnaround time guidelines
Recommend process and system enhancements for the Plan Setup team to drive improvements to performance
Support the management team with misc. projects and resolving assigned Plan setup issues
Requirements:
College degree or equivalent experience required
Minimum of 1 year claims system experience, preferably in the Healthcare industry
Basic analytical and problem-solving skills
Good communication and interpersonal skills
Ability to work independently and with others
Ability to manage more than one assigned task at the same time
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.