Do you have UX writing experience from actual software products (any level of end to end hands on content design, not just marketing landing pages)?
Do you have at least a year of experience with UX writing/content design/digital content/design thinking? Does your portfolio have at least one piece of work that shows you can tell a story (situation, problem, insight and solution)?
Are you able to speak to your content/software design process and tell a story on how you took something complex and made it simple and structured?
Do you want to help our client better communicate to their 80+ million daily banking app customers about auto lending and financing?
Our global Financial Services client is looking for a UX Writer/Content Designer to join their team for the next 6 months, 40 hours/week, ideally then converting to full-time. This role is hybrid onsite 3 days/week in Plano, TX or Columbus, OH.
What will you write?
The occasional landing page, but mainly designing a new feature for someone who is buying a car, i.e.: features to optimize the car buying experience and improve say the function of the rate calculator, for example. You will also write app content and white label experiences for well known car manufacturers.
The hiring manager is looking for someone who can state the problem they were trying to solve, the research used to solve that problem, and how the solution was approached.
Responsibilities
Develop and implement content strategies for products and features, ensuring alignment with user experience principles and business objectives
Collaborate with cross-functional teams to create engaging, user-friendly content that is accessible and intuitive for a diverse audience
Create taxonomies, incorporating user feedback and insights to continually improve content organization and structure
Adopt brand voice to produce clear, concise, and engaging content that communicates complex concepts effectively to diverse audiences
Analyze content performance metrics, making data-driven recommendations for optimization and enhancement of user experiences
Adhere to and help evolve content standards (voice, tone, patterns, etc.)
Collaborate hands-on with designers to explore design solutions and create iterative prototypes
Protect the firm by following content governance rules and securing the necessary approvals from legal, risk and compliance partners
Required Qualifications
1+ years of experience in content design or user experience writing, or equivalent expertise in copywriting with a focus on digital experiences (actual features, even something as simple as a payment flow or a sign up flow)
Experience in creating content architectures, storytelling, and clear and concise writing
Demonstrated experience in applying accessibility guidelines and inclusive design to create user-friendly content
Experience with iterative design techniques, incorporating user feedback and insights for continuous improvement
Proficient technical literacy in content platforms and understanding their impact on user experience
Preferred Qualifications
Advanced skills in copywriting; especially writing headlines and calls to action that maximize engagement and conversion
Experience writing for marketing, advertising and/or branding of consumer products (agency or in-house)
Experience measuring the effectiveness of content through both quantitative and qualitative analysis
Expert in the craft of storytelling
Advanced understanding of how words impact human-computer interaction
Experience with content strategy, including heuristic audits, creation of content matrices, site-mapping and pattern design
Strong opinions, softly held, about the Oxford comma
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including financial information. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.
Benefits Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.
Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
meggan.sharma@jobalert.creativecircle.com
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : MS14-1831817L314 -- in the email subject line for your application to be considered.***
Meggan Sharma - Recruiter, National Delivery
For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.
This job was first posted by Creative Circle on 12/03/2024 and applications will be accepted on an ongoing basis until the position is filled or closed.
Creative Circle is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.