Travel to the following locations: Atlanta, Alpharetta, Norcross, Duluth, Dunwoody, Suwannee, Gainesville
Must-haves
1-3 years experience in Desktop Support / IT Support
Experience with Active Directory
Hardware and Software support
Customer service focused personality, ability to follow instructions, positive attitude
Onsite, hands on desktop support
Basic networking experience
Ability to use ServiceNow
Windows 10 environment
Plusses
Prior Experience with ServiceNow
Experience working with Mac products
Wireless troubleshooting support
A+ and/or Network +
Day-to-Day
This position requires driving to multiple locations, you will have a home base store, and then 1-2 times a week be required to visit other stores within 1-4 hour radius for support related projects. Must be able to travel and comfortable with periodic overnight stays.
Will have a region you will responsible for covering onsite store support
Troubleshooting Citrix, Desktops, laptops, Microsoft products, office