Our client in the insurance industry is in need of a senior project manager to assist with a year-long project.
PRIMARY PURPOSE:
To manage, support and service project assignments through completion; to administer procedures and processes that measure and manage customer satisfaction; to identify, analyze and report trends; and to provide interpretation of report information and make recommendations for improvement.
Identifies required resources; researches project data, procedures and history for a thorough understanding of project direction.
Prepares and manages project plans through completion.
Provides data analysis, including identifying and recognizing trends across multiple offices for national client operations.
Monitors and assesses data for accuracy and integrity. Communicates activity progress to involved parties.
Assists Program Managers to resolve issues that arise.
Delivers oral and written presentations of project results.
Provides training to colleagues as needed.
Helps to transition programs as needed.
SKILLS AND KNOWLEDGE:
Exceptional oral and written communication skills, including proficiency in presentations.
Extensive project management experience.
Highly self-motivated and proactive, with a track record of handling complex projects.
Skilled in coordinating with clients and vendors for successful implementations.
Experienced in providing status updates to C-Level executives.
Proficient in data analysis with advanced Excel skills.
Strong analytical and interpretive abilities.
Experience with B2B software is a plus.
Knowledge of related field procedures or insurance-related procedures and/or managed care systems and operations