Global VP - Aftermarket Parts & Services, Power Systems at Rehlko in Kohler, Wisconsin

Job Description:

Why Work at Rehlko


We have met today's energy needs while planning for tomorrow's for over 100 years. Beginning with the first modern generator, the Rehlko Automatic Power & Light, launched in 1920, Rehlko has been an innovative leader in energy resilience.


Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, clean energy solutions, and much more that serve a broad spectrum of OEM, residential, industrial, and commercial customers.


Our priorities are global: the stability from steady energy sources and reliable back-ups. The power to be able to harness energy, and the freedom of not being dependent on an aging centralized grid. The confidence that clean energy solutions offer when it comes to a sustainable world, and the commitment to keep innovating towards greater impact.



Why You Will Love this Job:



Under the direction of the President - Rehlko, this role is globally responsible for establishing and implementing parts pricing and promotion programs to boost parts sales and aftermarket services profitability. Accountable for the P&L of the Aftermarket Parts & Service Business Unit, it will create global standards and policies, collaborate with regional GMs to enhance customer satisfaction, and develop a strategy for a digital customer experience center of excellence. The role prioritizes high-ROI initiatives in strategy, execution, marketing, NPD, pricing, and business processes, aiming to maximize performance in quality, delivery, and EBITA. Key responsibilities include executive leadership, service contract strategy, parts fulfillment, customer support, warranty management, service training, technical product support, and field service support.


This is a Wisconsin-based position and requires frequent travel with preference given for on-site or hybrid (2-3 days per week when not traveling) to Kohler, WI or Milwaukee, WI. Relocation is offered.



Specific Responsibilities:

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  Strategic Leadership: Develop and implement global parts and service strategies to drive growth, customer loyalty, and profitability. Focus on developing and executing the vision for a service contracts strategy. Focus on Data Centers.
  
  


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  Digital Customer Experience: Lead the creation and management of a comprehensive digital experience program, including mobile apps, remote monitoring, chatbots, telematics, and web services.
  
  


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  Parts Fulfillment & Pricing: Optimize global parts distribution and pricing strategies to meet customer needs while exceeding revenue expectations.
  
  


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  Customer Support & Service: Manage a team dedicated to field service, technical product support, and customer training programs to ensure first-call resolution and customer delight.
  
  


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  Warranty Management & Technical Support: Oversee warranty processes and technical product support to enhance customer experience and minimize downtime.
  
  

Requirements:

• Bachelor's degree in Engineering or related field; MBA preferred.
  
  


• Extensive experience with global parts distribution, service operations, and business development.
  
  


• Proven leadership in managing Profit & Loss (P&L) for a business unit with direct experience growing an aftermarket parts and services segment. Prior PE experience a plus.
  
  


• Expertise in digital customer experiences and developing high-impact service solutions.
  
  

The salary range for this position is $215,900.00 - 283,400.00 USD Annual. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. Available benefits include medical, dental, vision & 401k.



About Us



Rehlko proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation.Our Purpose-Creating an energy resilient world for a better future-and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Rehlko at http://www.rehlko.com/who-we-are.


In addition to the investment in your development, Rehlko offers a benefits package including a competitive salary, health, vision, dental, 401(k) with Rehlko matching, and more!?


Rehlko is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, genetic information, political belief or affiliation, union membership status, military status, veteran status, or any other characteristic protected by national, state, local, or other applicable laws.


Americans with Disabilities Act (ADA)


It is the policy of Rehlko to comply with all applicable provisions of the Americans with Disabilities Act (ADA) and corresponding national, state, local, or other applicable laws. Rehlko will not discriminate against any qualified associate or applicant with respect to any terms, privileges, or conditions of employment because of a person's physical or mental disability. Rehlko will provide a reasonable accommodation to associates or applicants with disabilities, in accordance with applicable laws. If you have a disability and require an accommodation in the application process or during the course of employment, please contact EnergyJobs@rehlko.com. Rehlko is an equal opportunity/affirmative action employer. Apply Now