Loan and Data Load Coordinator at Arkansas State University in Jonesboro, Arkansas

Job Description:

Position #: A00078

Department: Financial Aid and Scholarships

Employment Status: Full time (29-40 Hrs)

# of openings: 1

Proposed Salary Range: Commensurate with Experience

Type of Employment: Staff

Location: ASU-Jonesboro

Closing: 1/19/25


Please note: All postings close at 12 A.M. CST on the closing date. A-State participates in E-Verify.

Position Summary:

The Loan Officer/Coordinator is responsible for providing, obtaining, processing, and packaging student financial aid information and coordinating the compiling of data for various financial aid programs based on student eligibility. This position is governed by state and federal laws and agency/institution policy

Duties & Responsibilities:

• Loan Coordinator-Run Batch Jobs to upload files into a variety of databases regarding student loans
• Run Batch Jobs to upload files into a variety of databases regarding data elements
• Provides assistance and other resources to potential and current students, parents, staff, faculty, off-campus agencies, and student loan guarantee foundations and lenders
• Supervisory/managerial responsibilities
• Input documents into the administrative information system
• Manage the FFEL and alternative loan programs
• Oversee the return to Title IV reports, Withdrawn for Non-attendance, and reduction of hours processes
• Direct the appeals and denials by coding, awarding, and cancelling aid of current students
• Assist with testing the administrative information system
• Participate in ongoing departmental training activities to ensure an understanding of the colleges programs, curriculum, graduation requirements, policies and procedures, resources, and services available to students, coordinating with staff in the areas of financial aid, registration, and admission, and other enrollment management services
• Eligibility: Review the processing of award determinations and oversee work performed by in-house staff and third-party vendors. Work with staff to resolve complex problems involving eligibility, funding, awarding and/or disbursement of funds
• Conduct all activities within the established guidelines of the Family Educational Rights and Privacy Act (FERPA)
• Other Duties as assigned

Knowledge/Skills/Abilities:

Knowledge of supervisory practices and procedures, student financial aid programs, standards and procedures, counseling and interviewing techniques, and principles and practices of money management

Ability to review and evaluate student financial needs and prepare appropriate financial aid package, disseminate information orally and in writing, collect, analyze, compile, and record data on financial aid, and supervise the work of subordinates

General Days/Hours:

Monday - Friday
8:00 a.m. - 5:00 p.m.
Additional hours as requested and/or needed
Regular and reliable attendance

Other:

Please note: all position postings close at 12:00 A.M. CST on the position closing date

Assist Students, Parents, Staff, Faculty, and Student Loan Guarantee foundations, and Lenders

Minimum Qualifications:

The formal education equivalent of an earned Bachelor's Degree with a major in general business or related field

One (1) year of experience in student financial aid or related area

Other job related education and/or experience may be substituted for all or parts of these basic requirements upon approval of the qualifications review committee

E-Verify Participation Notice:

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

E-Verify Right to Work:

https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf

PI259606377

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