Practice Assistant II, Radiation Oncology at Partner's Healthcare in Boston, Massachusetts

Job Description:

Site: The Brigham and Women's Hospital, Inc.


At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.


At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.



Job Summary
Under the direction of the Clinical Administrative Manager the CNS Clinical Support person will assist in the coordination of the clinical administrative duties of the Central Nervous System (CNS) and, if needed, other programs in Radiation Oncology. Reports directly to the Clinical Administrative Manager, and works in conjunction with the MDs, physicists, nurses, practitioners, radiation therapists, and other designated program personnel.



Qualifications

• Schedules patient Consultations, simulations, new start and follow-up appointments for CNS Radiation Oncology and when needed other patients. Informs patients and staff of appointments and changes related to therapy and appointment changes by patients. Critical point person for communication with physics, therapists, RNs, and other care providers (i.e. Radiology, Neurosurgery) for effective and timely scheduling.


• Coordinates Treatment Scheduling with the ARIA Task Force (ATF) Scheduling team to ensure Sim Request Forms and Intents are completed - when needed


• Assists and monitors insurance/financial clearance for all patients.


• Manages systems to receive and distribute timely patient referrals to and from the Radiation Oncology program.


• Participates in the development of CNS Radiation Oncology documentation/QA activities.


• Obtains and prepares records/films in preparation for appointments and tracks the location of materials. Coordinates and facilitates patient rounds with the team.


• Coordinates information flow among CNS Radiation Oncology and multidisciplinary teams (physics, nursing, MD, Neurosurgery, and Medical Oncology)


• Builds and maintains effective working relationships with administrative staff, nurses, and MDs from other departments, as well as with physics, therapists, nursing, MDs, and administrative staff from the Radiation Oncology department.


• Provides coverage for other programs as directed by the Clinical Administrative Manager and when necessary.


• All other duties assigned.

Qualifications:

• High school diploma or GED required; post-high school education preferred.


• A minimum of one year of applicable work experience is required.


• Additional training in office systems is preferred.


• Knowledge of practice operations and standards.


• Understanding of procedures including filing, copying, scanning, printing, and faxing.


• Ability to use phone system (answer and screen calls, put on hold), answer routine questions, and give routine information.


• Ability to interpret information as appropriate, answer routine questions most professionally, and communicate in a professional, courteous, clear, and concise manner.


• Ability to manage work processes in a neat and orderly way and to sort and alphabetize.


• Ability to manage multiple tasks effectively, follow established protocols, and work within systems.


• Ability to correspond and communicate with others clearly and effectively in writing (via e-mail, memo, or interoffice note) and to take complete and accurate messages.


• Ability to type and enter data at an entry-level. Entry-level understanding of applicable systems.


• Understanding of the appropriate use and importance of related forms.


• Basic understanding and use of medical terminology.


• Basic comprehension of insurance types and referral process.


• Basic comprehension of registration and fiscal information.


• Knowledgeable and compliant with all hospital, State, and Federal requirements (where applicable to job performance), including policy and procedures with The Joint Commission and HIPAA.

Additional Job Details (if applicable)



Remote Type


Hybrid



Work Location


75 Francis Street



Scheduled Weekly Hours


40



Employee Type


Regular



Work Shift


Day (United States of America)



EEO Statement:


The Brigham and Women's Hospital, Inc. is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.



Mass General Brigham Competency Framework


At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Apply Now