Surgical Pathology Coordinator II at Partner's Healthcare in Boston, Massachusetts

Job Description:

Site: The Brigham and Women's Hospital, Inc.


At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.


At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.



Job Summary
Working under the direction of the Administrative Supervisor and Administrative Manager, the Cytology Administrative Assistant is responsible for the registration and insurance verification of consult cases received and the accessioning of specimens according to approved protocols. Documentation of materials received for all consult cases. Works under general supervision and perform clerical and technical functions required for core front-end laboratory operations. Will serve as the liaison between clients and BWH Pathology, managing the process for consult services and following up on the timely receipt of slides and blocks, return of slides and blocks, and archival of slides and requisitions.



Qualifications



Registration of patients for BWH Pathology consult services.

• Under close supervision from the training preceptor, Administrative Supervisor and Administrative Manager:


• Opens and organizes package of materials sent for consult review. Reviews consult material received and verifies materials received equals the description of materials sent by the institution. Alerts sender of any discrepancies. Determines if case is to be billed to patient's insurance or to an institution. If case is to be billed to patient's insurance, patient must be registered with an MRN and CSN number.


• Registration includes insurance verification of patients within EPIC or other resources and the provision of a Medical Record Number using EPIC.


• Accurately and comprehensively collects and verifies demographic and financial information from patients and/or their representatives in a sensitive and timely manner.


• Verifies patient insurance coverage with Third Party Payors and determines eligibility by utilizing appropriate technology.


• If case is to be billed to institution, selects the appropriate client information in PowerPath.


• Serves as the primary contact to clients to obtain essential specimen and/or patient information and seek clarification or request missing information.


• Conducts follow-up research to obtain information not available at time of registration, as needed. May need to contact physician offices to obtain essential date for specimen processing and billing.

Accessioning into PowerPath

• Accessions case into Pathology LIS (PowerPath) following established procedures.


• Determination of Department or Private Consult will be determined following established procedures.


• Enters information in PowerPath after careful evaluation of requisitions with close attention to detail.


• Proofreads all material to verify accuracy and quality control (review to include proofreading requisition) and accession materials, using two patient identifiers throughout process.


• Creates and prints barcoded labels for slides and blocks; labels materials ensuring accession # matches slides and blocks.


• Puts case in slide file folder along with corresponding requisition and pathology report(s) and scan into delivery location.

Distribution of Cases

• Responsible for the distribution of consult cases to appropriate staff pathologist for their review.


• Cases should be distributed according to established procedures for rush/priority cases.


• Department consults are delivered to the service shelf or mailbox.


• Private Consults are delivered to the pathologist's mailbox.


• Communicate with the supervisor when issues arise around priority/triaging cases.


• Initiates and maintains communication with the supervisor regarding service issues, complex cases, difficulties, and circumstances requiring special attention.

Additional Responsibilities

• Types documents for final reports.


• Scans requisition and outside pathology reports into the laboratory information archiving system.


• Prints billing invoices as requested and faxes to billing office.


• Acts as the receptionist to support incoming calls and inquiries.


• Performs miscellaneous administrative tasks: faxes documents, prepares materials for courier pickup, and delivery and pick-up of materials in the medical campus.


• Maintains established departmental policies, procedures, and objectives, including the areas of quality assurance, safety, environmental affairs, and infection control.


• Returns consult materials to referring facility.


• Re-accessions cases and places orders in PowerPath.


• Schedules FNA procedures.


• Performs all other duties and responsibilities as directed.

Qualifications:

• High School Diploma or GED required.


• Associate degree preferred.


• Knowledge and use of basic medical terminology.


• Experience in a healthcare or laboratory setting preferred.


• PowerPath, EPIC knowledge preferred, but not required.


• Basic knowledge of Microsoft Office application required.

Additional Job Details (if applicable)


Additional_Job_Description



Remote Type


Onsite



Work Location


45 Francis Street



Scheduled Weekly Hours


36



Employee Type


Regular



Work Shift


Day (United States of America)



EEO Statement:


The Brigham and Women's Hospital, Inc. is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.



Mass General Brigham Competency Framework


At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Apply Now