Oversee and control comprehensive IT Systems and programs in alignment with the strategic goals of the agency to monitor, provide corrective measures for errors and produce strategies for new requirements.
System Administrator (SA) serves as the highest-level technical experts.
The administrator uses advanced enterprise operations systems and coordinates with teams of IT specialists, analysts, administrators, and developers to operate and maintain a large IT enterprise that supports over 10,000 social services staff across the Commonwealth.
The administrator is responsible for four fundamental areas across multiple platforms: