Member Liaison Specialist at The Judge Group Inc. in Orange, California

Job Description:

Location: Orange, CA

Salary: $23.00 USD Hourly - $26.00 USD Hourly

Description: Judge Healthcare is seeking a Member Liaison Specialist in Orange, CA!

Location: In-Office, Monday to Friday



Department: Member Liaison Program



Contract: 6 months



Position Overview: We are seeking a motivated and experienced TEMP - Member Liaison Specialist to join our team. The Member Liaison Specialist will provide support to seniors, individuals with disabilities or chronic conditions, those without housing, and individuals under twenty-one. This role serves as a bridge between members, health networks, providers, and community-based organizations to ensure access to services and resolve healthcare and psychosocial issues.



Key Responsibilities:

• 
  Member Support: Promote a culture of high-quality performance focused on customer service, consistency, dignity, and accountability.
  
  


• 
  Team Collaboration: Assist in carrying out department responsibilities and support short- and long-term goals for the department.
  
  


• 
  Issue Resolution: Assess and address members' concerns to identify psychosocial or healthcare issues and facilitate appropriate resolutions. Manage requests for assistance, grievances, and appeals in line with departmental guidelines.
  
  

Minimum Qualifications:

• High School diploma or equivalent.
  
  


• 2 years of experience as a call center agent or customer/member services representative in healthcare, or an equivalent combination of education and experience.
  
  


• Bilingual in English and one of the following languages: Arabic, Chinese, Farsi, Korean, Spanish, or Vietnamese.
  
  

Preferred Qualifications:

• 2 years of experience working with individuals with disabilities and chronic medical conditions.
  
  


• Experience with Health Maintenance Organizations (HMO), Medi-Cal/Medicaid, and health services.
  
  

Join us in making a positive impact in our community!
APPLY TODAY FOR PRIORITY CONSIDERATION!



Christina Head - chead@judge.com



Contact: chead@judge.com


This job and many more are available through The Judge Group. Find us on the web at www.judge.com Apply Now