Network Administrator at Pen Air Credit Union in Pensacola, Florida

Job Description:

Company Description

Since 1936 PenAir® Credit Union has been the catalyst where community, resources, and impact come together and produce a powerful force for good. We have a unique culture and we’re passionate about it. Grown from the values we hold most dear, three guiding principles shape how we see the people we serve, the community around us, and our role within it. These guiding principles are Respect, Service, and Communerosity® and they’re woven throughout our culture.

PenAir is where people and community, resources and expertise align with your values to create real impact. Generational impact through strong financial education and support. We care about the things you care about. As the largest and oldest credit union in Pensacola, Florida, with more than $3.0 billion in assets, our purpose is to enhance the lives of those we serve from Mobile County, Alabama to Leon County, Florida.

Careers
Do you have a passion for helping others?
Currently, PenAir provides access to 11 convenient locations in Baldwin County, AL and Escambia and Santa Rosa Counties in Florida. Join us and become a powerful force for good - after all we live, work, and play here too.

Join the team. You’ll fit right in.
Take control of your future by mapping out a career at PenAir. Working with us means you can shape your professional experience to suit your dreams. We offer valuable resources that provide you the opportunity to build upon and strengthen your skills. Whether it be a career path in advising our members directly on products and services, guiding them through major purchase decisions on a home or vehicle, or even helping build the technology and processes behind the scenes, there is a place for everyone at Pen Air! Success looks different for everyone. Where will your journey take you?

The PenAir difference.
Just like we strive to be a force for good at work, Pen Air works just as hard to supply employees with a total rewards package that includes competitive salaries and meaningful benefits.

Holistic Amenities:

• Up to $15K available for continuing education
• Student Loan Paydown
• Adoption Assistance Reimbursement
• Wellness Programs
• Gym membership reimbursement
• Formal Career Development Resources
• Financial Wellness Resources
• Purchase assistance with computers and fitness equipment.

Benefits Package Highlights:

• Generous PTO Plan—20 days for new hires
• Paid Maternal & Parental Leave
• Competitive Retirement Plan
• Competitive medical, dental & vision plans
• Company paid Telehealth services
• Company paid Short Term Disability
• And more……….!

The starting salary for this role starts at $85,809-$96,535 per year.

About the role:

Provides technical assistance to the system users, management, and the IT department, with primary focus on network administration. Monitors network and server infrastructure and makes recommendations for performance and security.

Major Duties and Responsibilities:

• Provides installation and support for the network infrastructure, which includes switches, routers, VoIP, Firewalls and, Virtual platforms on multiple operating system such as Windows Server, Microsoft SQL, and vendor supported Linux appliances.
• Responsible for planning, implementing, maintaining, and troubleshooting the organization’s network connectivity including, fiber internet, carrier ethernet, and branch connections through SD-WAN both on premises and cloud networking.
• Participates in short and long-range planning for the department to select and utilize appropriate technologies to meet the evolving needs of the Credit Union and its members.
• Monitors network and VoIP system for reliability and performance. Recommends improvements for performance enhancements, security, and disaster recovery capability.
• Responsible for all changes to the VoIP network, including the removal, addition, and modification of equipment.
• Maintains accurate network topology diagram and network equipment configurations.
• Maintains the organization's firewalls and security gateways.
• Performs other job-related duties as assigned.

Minimum Qualifications:

• Experience: Three years to five years of similar or related experience, including preparatory experience.
• Education/Certifications/Licenses: Equivalent to a college degree (BS or BA in a relevant field). CCNA networking certifications preferred.
• Interpersonal Skills: A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically includes subject matter experts as well as first level to middle managers.
• Other Skills: Microsoft software, computer system hardware and software, LAN, WAN, VoIP solutions, PCs and peripherals. Excellent network and computer skills, logical, ability to prioritize projects, attention to details, ability to multitask.

This Job Description is not a complete statement of all duties and responsibilities comprising the position.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status

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