Inside Service Sales Representative at Quantum in Centennial, Colorado

Job Description:

Quantum


Job Category: IS - Inside Service Sales
Requisition Number: INSID002212
Posted : January 9, 2025
Schedule: Full-Time
Location: Centennial, CO 80112, USA

Quantum delivers end-to-end data management solutions designed for the AI era. With over four decades of experience, our data platform has allowed customers to extract the maximum value from their unique, unstructured data. From high-performance ingest that powers AI applications and demanding data-intensive workloads, to massive, durable data lakes to fuel AI models, Quantum delivers the most comprehensive and cost-efficient solutions. Leading organizations in life sciences, government, media and entertainment, research, and industrial technology trust Quantum with their most valuable asset – their data. Quantum is listed on Nasdaq (QMCO). For more information visit www.quantum.com.

We are seeking a highly motivated and go getter type mentality to join the Service Sales Team at Quantum. In this role you will work with our existing customer base to renew their support and service contracts of Quantum hardware and software products. If you enjoy having a high impact on company revenue while building long term relationships with customers, resellers, and other internal departments then this is the position you are looking for. Openness to change and flexibility is needed as the sales cycle is diverse and we are constantly introducing new product and services to our customers.

Job Responsibilities:

Responsibilities include, but are not limited to:

• Responsible for growth of our Service Renewal Business including up selling and driving towards quota attainment against targets for territories in the North American Region
• Find/create incremental business opportunities and drive closure within dedicated customer account base.
• Utilize existing tools to mine data and define opportunities, ensure the integrity of client information maintained in the database systems.
• Assist Business Partners in the capturing of Renewal and Service Uplift Contracts.
• Establish and maintain consultative and long-term relationships with VARs and end-users through building a strong rapport and offering excellent customer service.
• Provide Customer Support (internal and external) as needed.
• Work with sales counterparts to resolve discrepant contract issues, purchase orders are raised, invoices are paid etc.

Required Skills and/or Experience:

• Must have Telesales or Inside Sales experience including inbound and outbound phone sales.
• Experience in the Data storage/software industry is required.
• Dependable, organized and focused. Able to multi-task and prioritize without direct supervision.
• Experience in Account management strongly preferred.
• Computer literate. Proficiency in Microsoft Office products (primarily Excel and Word) and Salesforce required.
• Direct customer contact required, therefore superior oral and written communication skills are critical.
• Energetic, positive and professional disposition.
• 2-Tier distribution (reseller-level experience) preferred, but not required.
• Previous experience working in a Service Sales environment would be a useful asset dealing particularly with partners & End-Users in a multi-tiered environment.
• Prefer: Bachelor's Degree; reseller-level experience.

Why Should You Join Quantum?

At Quantum, we understand how to help you capture, manage, and store your video and data – to realize its infinite possibilities. We leverage decades of expertise in storage technology to deliver bold, innovative solutions to forward-thinking organizations. Our technology and services are uniquely designed for video and large data sets – applications that will make up an estimated 80% of all data by 2025. We provide end-to-end solutions built for every stage of data’s lifecycle – offering ultra-fast performance, real time collaboration and analysis, and low-cost archiving – on-premise or in the cloud. We are a company committed to helping to create, innovate, and protect, so together we can make the world a happier, safer, and smarter place.

What We Offer!

Quantum provides a diverse portfolio of health plans for medical and prescription, dental, vision, life, disability, and supplemental medical insurance options. We also support our team members’ efforts to develop and maintain a healthy lifestyle through reimbursement and educational programs. Quantum offers a company-matched 401(k) plan to help employees save for retirement in a tax-advantaged way. We also have an Employee Stock Purchase Program for purchasing Quantum stock at a discounted rate.

Range $60, 000 to $100,000

The above pay range represents Quantum's good faith and reasonable estimate of possible compensation at the time of posting. Pay within the range will be based on a variety of factors, including but not limited to, relevant experience, knowledge/education, skills/abilities, internal equity, and budgetary considerations.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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