HR Operations Coordinator at West Coast University in Irvine, California

Job Description:

Summary:

• The HR Operations Coordinator, reporting to the Manager of HR Operations, is integral to maintaining the accuracy and efficiency of HR processes throughout the associate lifecycle.


• This role ensures data integrity within the Oracle HCM system and provides support for key functions, including onboarding, leave of absence management, status changes, terminations, and more.


• Acting as a liaison between associates, management, and other stakeholders, the Coordinator facilitates seamless operational workflows while ensuring compliance with organizational policies.


• Additionally, this role addresses escalations, drives process improvements, and upholds the highest standards of confidentiality and professionalism.

Responsibilities:

• Manage and maintain associate data, ensuring accuracy, compliance with policies, and seamless processing across HR systems.


• Deliver exceptional customer service by addressing HR-related inquiries from associates, managers, and stakeholders with professionalism and efficiency.


• Collaborate with the Talent Acquisition and Learning & Development teams to facilitate a smooth onboarding experience for new hires.


• Ensure all new hires complete required onboarding tasks, with a focus on I-9 verification and compliance documentation.


• Work closely with HR team members to streamline workflows, identify opportunities for automation, and enhance operational efficiency.


• Provide training and guidance to HR team members on HR systems, processes, and best practices.


• Assist in administering leave of absence processes, managing communications, and ensuring compliance with company policies and regulatory requirements.


• Support benefits administration tasks, including processing Workers’ Compensation claims, managing Employment Development Department (EDD) paperwork, and maintaining accurate records.


• Gather and analyze data for audits related to Payroll, Legal, and compliance requirements.


• Uphold strict confidentiality standards in handling associate and organizational data.


• Partner with internal teams to troubleshoot and resolve issues related to Oracle HCM and other HR systems.


• Participate in testing and implementing system updates and new features within Oracle HCM to improve functionality and user experience.

Required Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field required.


• 2+ years of Human Resources or related experience required, with a demonstrated ability to handle complex data management tasks.


• Excellent customer service orientation with the ability to handle sensitive situations tactfully.


• Strong attention to detail and ability to manage multiple priorities effectively.


• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).


• Ability to work independently and collaboratively within a team environment.


• This is an onsite position where you will work in our administrative office in Irvine daily.

Preferred Qualifications:

• Good understanding of HRIS systems, particularly Oracle HCM, preferred.


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  Certification in HR-related programs (e.g., SHRM-CP, PHR) preferred.

  
  

• $23.59 - $31.84/hour


• Great benefits package

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