Manager, Sales Development Team at Gannett in Dedham, Massachusetts

Job Description:

Sales Development Representative (SDR) Manager

WordStream by LocaliQ is seeking a highly motivated and experienced Sales Development Representative (SDR) Manager to join our team. The SDR Manager will play a crucial role in coaching, leading, and developing our SDRs to achieve their daily activities and deliver exceptional results. The ideal candidate possesses excellent leadership skills, a deep understanding of sales processes, and a passion for driving revenue growth. If you have a proven track record in managing and mentoring a high-performing sales team, this could be the perfect opportunity for you.

Responsibilities:

• Recruit, Hire and Onboard SDRs
• Interview and hire new candidates
• Build upon our create training program to onboard new SDR's
• Coach, Listen, and Lead New SDRs:
• Provide training, support, and ongoing coaching to the new SDR's on the team to help them achieve daily activity goals and exceed targets.
• Foster a positive and collaborative team environment, promoting continuous learning and improvement.
• Monitor new SDR performance and provide regular feedback to enhance their sales skills and effectiveness.
• Call Monitoring and Message Consistency:
• Listen to gong calls made by SDRs to ensure message consistency, adherence to company guidelines, and effective prospect engagement.
• Provide constructive feedback and actionable recommendations to improve call quality and increase conversion rates.
• Salesforce Account Assignment:
• Assign Salesforce accounts to SDRs daily, considering workload distribution and individual strengths.
• Ensure proper documentation and accurate record-keeping of account assignments within the Salesforce CRM system.
• Outreach, Drift, and Gong Best Practices:
• Monitor and analyze SDR outreach activities, including email campaigns, social media prospecting, and other lead generation efforts.
• Coach SDRs on best practices for effective outreach, leveraging Drift for chat conversations, and maximizing the benefits of Gong call analytics.
• Basic Understanding of Salesforce Reporting:
• Develop a basic understanding of Salesforce reporting functionalities to track key performance indicators (KPIs) and generate relevant reports.
• Utilize Salesforce data to identify trends, areas for improvement, and opportunities to optimize the SDR team's performance.

Requirements:

• 5 years of proven experience as a successful Sales Development Representative or in a similar sales role.
• Min 1 year of experience in Sales Leadership role or acceptable equivalent combination of education and work experience.
• Strong communication, coaching, and mentoring skills.
• In-depth knowledge of sales processes, lead generation techniques, and customer engagement strategies.
• Proficiency in using Salesforce CRM and familiarity with reporting functionalities.
• Analytical mindset with the ability to leverage data to drive decision-making and performance improvement.
• Goal-oriented, self-motivated, and results-driven attitude.
• Excellent organizational skills and ability to prioritize tasks effectively.
• Flexibility to adapt to changing business needs and a fast-paced environment.

Why You'll Love This Role:

• Uncapped Earnings: Base salary plus uncapped commission.
• Comprehensive Benefits: Health, dental, vision, HSA, FSA, life insurance, pet insurance, 401K, and more.
• Unlimited Vacation: Generous MTO package and company-paid holidays.
• Career Growth: Opportunities for advancement for those who deliver results.
• Supportive Team: Join an energized and passionate team with a fun and flexible workplace.

Join our team and lead a talented group of SDRs to success! Apply now and contribute to our company's growth and expansion by leveraging your leadership and sales expertise.

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