Job Description:
Department
ACADEMIC ADVISING (EA-AADV-IUEAA)
Department Information
Indiana University East, a regional campus of Indiana University (IU), offers residents of eastern Indiana, western Ohio, and beyond a broad range of bachelor's degrees and selected master's degrees and certificates through its traditional main campus in Richmond, off-campus sites, and online program options.
Indiana University East values a broad range of backgrounds, experiences, and intellectual perspectives among its faculty, staff, and students. The campus is dedicated to being a strong partner in enhancing the educational, cultural, and economic development of the region it serves through community and civic engagement.
Job Summary
Working under the direction of the Campus Advising Director, the Academic Advisor/Coach is an integral component of the advising staff for campus-based students. The advisor/coach is responsible for providing holistic support that helps students navigate the institution to meet their academic goals.
Department-Specific Responsibilities
- Provide academic advising and coaching to a caseload of students enrolled in campus-based degree programs related to the School of Business and Economics (BUSE), the School of Humanities and Social Sciences (HSS), and the School of Natural Science and Mathematics (NSM), as well as exploratory students.
- Provide guidance in course selection and degree planning; explain curriculum requirements and school and campus policies.
- Coach and facilitate student academic success through appropriate suggestions regarding study habits, time management, and career information resources, referral to appropriate personnel and academic services on campus and explanation in the processing of procedural policies.
- Monitor and evaluate student academic progress; serve as liaison with instructors to resolve problems and provide coaching to cultivate academic strategies to include referral to tutoring services, restructuring study habits and/or recommendations regarding campus resources.
- Maintain written and electronic student files and records, test scores and related academic advising information; maintain confidentiality and follow FERPA requirements.
- Attend and actively participate in recruitment activities and Office of Admission program including Red Wolves Days, VIP Days, Junior Preview Days, and New Student Orientation.
- Meet with prospective students and their families during campus visits to explain curriculum requirements, academic policies and support services.
- Collaborate with the Office of Financial Aid, the Wellness Center, the Office of Student Records, and the Office of Admissions to ensure efficient transitions for campus-based students.
- Attend staff meetings, serve on committees and represent the institution at local, state, and professional organizations; work as a member of the advising team to ensure student inquiries are followed up on in a timely manner; refer students to appropriate departmental or school personnel for further information on specific programs, courses or services.
- Assist with special projects and other duties as assigned.
- Coordinate and collaborate with professional advisors and academic departments on advising issues; keep up-to-date on changes to general education as well as changes to degree programs; amend advising sheets and web documents as needed.
- Cultivate academic strategies associated with student success and implement developmental advising practices to enhance performance, retention, and graduation rates.
- Assist with registration, providing guidance in course selection, and facilitating the students' understanding of degree requirements and university policy.
- Maintain accurate and complete records of students' progress toward degree completion to stay in accordance with FERPA.
- Provide academic counseling for students pursuing or considering majors, minors, or certificates.
- Guide students in planning their course of study in concert with the departments' curricular requirements; explain curriculum requirements and school and campus policies.
- Meet with students in groups and one-on-one to guide students in academic programs that will meet their educational needs and the requirements of their chosen major, minor, and/or certificate.
- Assist students in making informed decisions about a choice of major and potential career or graduate school direction; help students to assess their interests, values, and academic skills and to understand these in relation to major choice and potential future career/graduate school options.
- Teach students how to navigate university systems, academic processes, and policies; empowers student accountability in academic decisions about courses, career direction, and long-term plans; and provides guidance on avenues for increased involvement as an IU student and in the IU community.
- Refer students to appropriate campus resources, such as academic support resources, placement programs, internship and overseas study opportunities, etc.
- Track and monitor students' academic progress, review and maintain confidential student records to ensure that students meet requirements and to document advising discussions and communicate this information in a timely manner to students and to appropriate academic offices when necessary.
- Represent the advising function as a presenter at campus meetings and recruiting functions; assist in developing written advising materials for use in student events.
- Research, recommend, or create best practices for unit or campus initiatives, projects, processes, or programs and may provide guidance to other Academic Advisors.
Qualifications
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
- Master's degree in a related field
Required
- 2 years in student affairs, teaching, academic advising, or a related field
Preferred
- 3 years in student affairs, teaching, academic advising, or a related field
- Previous experience in a student-focused, higher education environment
Required
- Proficient communication skills
- Maintains a high degree of professionalism
- Demonstrated time management and priority setting skills
- Demonstrates a high commitment to quality
- Possesses flexibility to work in a fast paced, dynamic environment
- Seeks to acquire knowledge in area of specialty
- Highly thorough and dependable
- Demonstrates a high level of accuracy, even under pressure
- Uses and learns new technology proficiently and changes practices with changing technology
- Meets Best Practices and National Standards for Academic Advising
- Understands and meets FERPA requirements
Preferred
- Strong communication skills
- Adapts to the demands of a diverse student population
- Ability to pay careful attention to detail
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Occasional attendance might be necessary for evening or weekend functions.
Work Location
IU East Campus
Richmond, Indiana
Advertised Salary
$43,888-$47,500 per year
Work Hours
8:00 a.m. - 5:00 p.m.
Monday - Friday
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
- Comprehensive medical and dental insurance
- Health savings account with generous IU contributions
- Healthcare and dependent care flexible spending accounts
- Basic group life insurance paid by IU
- Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
- Base retirement plan with generous IU contributions, subject to vesting
- Voluntary supplemental retirement plan options
- Tuition subsidy for employees and family members taking IU courses
- 10 paid holidays plus a paid winter break each year
- Generous paid time off plans
- Paid leave for new parents and IU-sponsored volunteer events
- Employee assistance program (EAP)
Job Classification
Career Level: Career
FLSA: Exempt
Job Function: Student Services
Job Family: Academic Advising
Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
Contact Us
Request Support
Telephone: 812-856-1234
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