FactSet creates flexible, open data and software solutions for over 180,000 investment professionals around the globe. We stay ahead of global market trends, power robust company and industry research, and provide comprehensive data with our market-leading solutions.
We believe today's talent powers tomorrow's innovations. As a globally inclusive community, we bring our whole selves to work, and encourage employees to join in, be heard, contribute, and grow. Our work environment fosters diversity, engagement, and productivity because we know that great ideas can come from anyone, at any time.
Your Team's Impact
The Associate Product Manager is responsible for discovery, planning, and execution of User Configurable Feeds (UCF). UCF is a critical component for accelerating FactSet's Pricing and Reference Data business offering turnkey delivery of configurable API, flat-file and cloud data solutions. This role is focused on supporting UI/UX, content management and technical infrastructure, ensuring we have a platform that is optimized for growth, stability, and scale. You will work heavily across Product Management, Engineering, Sales, Implementation and Support to ensure current client success and bring new workflow solutions to the market.
Direct responsibilities include, but are not limited to:
Insights - Derives insights to support product bets.
Regularly gathers, analyzes, and interprets feedback directly from clients and prospects to understand their problems and the gaps in our solutions and in the marketplace.
Participates in product discovery. Proactively identifies the market and validates the opportunity to prove whether a solution is valuable, viable, feasible and usable before developing it.
Strategy - Identifies and articulates a path to achieve results.
Performs research and analysis that contributes to the product vision, strategic framework and roadmap while driving the expansion of content offerings, data sources and technical capabilities of the product.
Works closely with clients, product, sales, implementation, and support to prioritize and plan.
Execution - Delivers on product outcomes.
Understands and articulates the goals and objectives of our end users. Clearly define user needs and acceptance criteria with development teams. Helps to prioritize needs and provides clarity for iterating on solutions.
Serves as SME on the quality and nuances of the product. Knows the top issues and how to troubleshoot them. Serves as an internal resource to educate junior team members and support desk staff on troubleshooting best practices.
Supports Product Managers by prioritizing issues that are critical to fix to improve the customer experience. Defines the problem space correctly and experiments with potential solutions before suggesting a specific fix.
Adept at separating bugs from user error and stability issues. Escalates issues to Engineering appropriately.
Prioritizes the instrumentation and reporting of key product metrics.
Leverages Agile principles and best practices.
Partners closely with Sales, Operations and Product Management teams to establish pricing and commercial strategies. Executes go-to-market strategies and sales campaigns to align our products to targeted client workflow.
Utilizes subject matter expertise to help drive solution creation and adoption across our client base.
Leadership - Inspires cross-functional teams to achieve great outcomes.
Gives prompt and candid feedback to cross-functional team members.
Coaches and mentors junior team members.
Qualifications
Bachelor's degree in STEM, finance, economics, or other relevant field, or equivalent experience
3+ years' experience in a product specialist, product owner or product centric client role within Fin Tech
Ability to troubleshoot client issues and solve them with a combination of creativity, analytical skills, and subject matter expertise.
Understands how to leverage tools and frameworks for product management such as user personas, empathy mapping, and prioritization frameworks.
Strong communication, presentation, and interpersonal skills
Ability to run effective meetings internally and with clients.
Excellent organization and time management skills
Strong track record of meeting desired deadlines and product milestones
Proven capability of effectively interacting with senior-level FactSet and/or client contacts
Knowledge of FactSet products, solutions, and client workflows
Knowledge of APIs, SQL/RDBMS, FQL/Screening and Cloud/Managed Solutions
Knowledge of data sets and technology solutions commonly utilized in the financial industry.
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
The budgeted amount range for this position in NYC and the State of Connecticut and NYC is $92,000 - $115,000.
What's In It For You
At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means:
Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and companywide wellness days.
Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives.
A global community dedicated to volunteerism, sustainability, and inclusivity, where collaboration is always encouraged, and individuality drives solutions.
Career progression plans with dedicated time each month for learning and development.
Employee-led Business Resource Groups that align with our DE&I strategy and are wholly supported by Executive Management.
At FactSet, we celebrate diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process. All qualified applicants will be considered for employment regardless of race, color, ancestry, ethnicity, religion, sex, national origin, gender expression, sexual orientation, age, citizenship, marital status, disability, gender identity, family status or veteran status. FactSet participates in E-Verify.
Salary is just one component of our compensation package and is based on several factors including but not limited to education, work experience, and certifications.
At FactSet, we celebrate diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process. All qualified applicants will be considered for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. FactSet participates in E-Verify
FactSet is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity
VEVRAA Federal ContractorRequest Priority Protected Veteran & Disabled Referrals for all of our locations within the stateThe EEO is the Law poster is available here.FactSet Research Systems Inc. endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Jennifer Passeck, Lead Recruiting Specialist, Human Resources at +1 (203) 810-2472 or recruiting@factset.com.Equal Opportunity Employment PolicyIt is the policy of FactSet Research Systems Inc. ("FactSet") to provide equal employment and advancement opportunities to all qualified employees and applicants for employment regardless of their race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, physical or mental disability, genetic information, protected veteran status, pregnancy, military or military reserve obligations, or any other class or status protected by law. This policy applies to all policies and procedures related to recruitment, hiring, training, promotion, compensation, benefits, transfer, discharge, and other terms and conditions of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you have questions concerning this policy, please contact the Human Resources department at +1 (203) 810-1000.PDN-9e6f3f71-b65f-4825-a0ef-cc5beae22729