Reporting directly to the Firm's Senior Billing Manager, the Billing Manager is responsible for managing a team of Billing Specialists who handle processing the legal billing and related needs for the Firm.
Position Responsibilities:
Manage team of Billing Specialists (approximately 12 team members)
Perform annual performance evaluations
Assist with training of new Billing Specialists
Assist team of Billing Specialists with daily questions and issue resolution
Distribute monthly reports to team of unresolved eBilling items and ensure team members review and resolve all issues; assist team members with resolution as needed
Perform audits of Firm invoices to ensure timeliness and accuracy
Analyze issues and work with Senior Billing Manager to implement process improvements
Assist attorneys and legal assistants with client inquires and reporting requests
Assist Senior Billing Manager with special projects and requests
Assist Senior Billing Manager with preparing for and leading team meetings & trainings
Manage special projects and coordinate between team members to complete projects
Other duties as assigned, including assisting other Billing Managers with responsibilities
Position Requirements and Desired Skills:
Bachelor's degree, required
Experience in law firm administration
Proficient in Microsoft Office, with a strong emphasis in Excel
Excellent oral and written communication skills
Accuracy, attention to detail and strong organizational skills
Ability to work under pressure in a fast-paced environment
Ability to use critical thinking and problem-solving skills
Must be a forward-thinker and have an innovation mindset
Strong time-management skills and ability to multi-task
Strong client service focus and ability to work effectively in a team environment
Self-motivation and ability to work with minimal supervision
Various physical activity may be required
Bradley is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy, sexual orientation and gender identity or expression), marital status, age, physical or mental disability, veteran status, genetic information, or any legally protected status.