We are seeking a highly skilled and experienced Project Manager / Scrum Master to lead a large, complex software development transformation project. This is a high-visibility role with direct involvement in shaping the success of a critical program. You will be responsible for leading cross-functional teams, managing stakeholder relationships, and ensuring the delivery of the project within scope, timeline, and budget. You'll have the opportunity to work on a transformative project ensuring the successful development, testing, and implementation of a new solution.
Key Responsibilities:
Team Leadership & Coaching: Proactively lead the team to develop, test, and implement the solution, fostering a best practice approach and providing coaching as required to ensure the team's success.
Stakeholder Management: Manage stakeholder expectations across both Business and IT, ensuring that key information is communicated clearly to keep all parties aligned and informed.
Facilitation of Key Meetings & Workshops: Lead and facilitate meetings and workshops with business units and IT teams, including requirements workshops, design meetings, and various Scrum ceremonies (e.g., daily stand-ups, sprint planning, reviews, and retrospectives).
Backlog Management & Prioritization: Collaborate with the Product Manager and other team leads to ensure that project requirements are clearly defined and prioritized in the product backlog, including estimating effort and identifying dependencies.
Support to Product and Project Managers: Provide ongoing support to Product and Project Managers, ensuring that project deliverables are clearly defined, understood, and successfully executed by the project team.
Change Management: Lead change management activities to ensure a smooth transition to the new system and facilitate ongoing adaptation to evolving needs.
Issue Resolution: Facilitate discussions to resolve roadblocks and impediments, ensuring that they are addressed in a timely manner.
Scrum Facilitation: Coordinate the Scrum team and facilitate Scrum ceremonies, ensuring adherence to agreed-upon standards and procedures.
Tools & Reporting: Recommend and implement tools, standards, and metrics for reporting project progress, and provide updates for status reports to keep all stakeholders informed.
Project Documentation: Maintain up-to-date project documentation, including the project plan, communications plan, RAID log, and other key project artifacts.
Risk & Issue Management: Manage team-level risks and issues effectively and escalate them promptly when necessary.
Required Qualifications:
Bachelor's Degree in IT/Computer Science or a related field.
Minimum of 7 years of experience in successfully delivering software development projects. Experience replacing existing applications, data migrations, and transformation projects would be a huge plus.
Proven track record in managing large-scale, complex projects or programs (experience working in a highly regulated industry would be a plus).
Deep understanding of the software development lifecycle and Agile/Scrum methodologies.
Experience managing changes in a production environment, ensuring seamless integration and minimal disruption.
Strong experience leading and managing cross-functional teams with a proactive approach.
Solid knowledge of IT tools - specifically MS Project, JIRA, and Confluence.