Position Overview***This job has no guaranteed hours and will have a variable work schedule, we do not recommend this be your only job***
A Special Event Monitor is responsible for providing on-site assistance and supervision for special events and reservations hosted on KU Recreation Services facilities, including: the Ambler Student Recreation Fitness Center, Central Field, Shenk Sports Complex, Outdoor Volleyball, Tennis Courts, and/or other designated areas. Special Event Monitors are expected to perform and follow the tasks mentioned in the responsibility areas listed below during a given shift. In each area, a Special Event Monitor shall enforce policies and procedures, and/or complete specific responsibilities so that the KU Community can participate safely in a special event or reservation. Special Event Monitors are needed year-round. Shifts may occur at any time of the day: early morning, afternoon, evening, and late night hours as some events may go all day and/or all night long. Special Event Monitors may be needed to work weekday or weekend hours. Each Special Event Monitor must be certified in CPR/AED within 1 month of hire, training is provided to those not currently certified. Duties include but are not limited to the following:
Per the State of Kansas, student employees may hold concurrent appointments not to exceed maximum appointment and hours worked levels. However, concurrent student appointments must be of matching FLSA designation (exempt/salaried or non-exempt/hourly).Job DescriptionEvent Oversight: 35%
Actively supervise all special event and reservation participants to ensure safety to individuals and KU Recreation Services facilities and equipment
Enforcement of all KU Recreation Services facility policies and procedures
Work all shifts as assigned; shifts may also be picked up voluntarily
Substitute shifts when available
All decisions, actions, and enforcement of policies and procedures must be maintained with a high level of integrity and consistency
Implement risk management procedures and protocols when necessary
Be available (during open hours and outside of building hours) to staff any and all events at ASRFC, Shenk Sports Complex, Superfield, Central Field, Outdoor Volleyball, and Tennis Courts sites as assigned or scheduled
Ensure all participants have signed a participant waiver
Carry radio, iPad, necessary keys, and emergency items (AED, backpack, etc.) to all events
Event Setup/Breakdown: 35%
Completion of all duties assigned by Facility Supervisors, Special Event Program Manager and KU Recreation Services Assistant Director of Outdoor Pursuits and Special Events.
Provide any equipment, set-up, forms, etc. needed for an event or reservation, as provided by the Special Events Program Manager and/or Assistant Director of Outdoor Pursuits and Special Events
Set up necessary equipment (e.g., tables, bleachers, etc.) for all special events when needed, as well as tearing it all back down, cleaning, and putting things away
Complete event monitor reports appropriately with detailed information
Collect and document broken equipment for follow up
File descriptive and accurate reports pertaining to high-risk scenarios (e.g., tornado or fire emergency, injury reports, contacting law enforcement if necessary due to violence, harassment, etc.)
Customer Communication: 25%
Maintain effective and appropriate communication with participants, guests, co-workers, and KU Recreation Services professional staff as needed
Exceed customer service expectations
Conflict-resolution and dealing with on-site issues
Act with personal responsibility
Inform participants about their responsibility of maintaining and returning equipment undamaged.
Identify any hazards that jeopardize the safety of participants and respond appropriately (e.g., slippery surfaces, poor lighting, broken equipment, etc.)
Ensure a safe environment exists for patrons through preventative supervision and the ability to cooperate with ASRFC staff as well as law enforcement if necessary
Decide if an event may proceed or be canceled given the status of inclement weather
Disseminate accurate information to patrons
Other Duties as Assigned: 5%
Attend all scheduled meetings and work-shifts on time, while being ready to learn at work
Assist in other areas of the facility if/when needed
Required Qualifications
Available to work over the Summer term
Flexible work schedule
Exhibits good oral communication skills
Preferred Qualifications
Work Study eligible
Demonstrated customer service experience
CPR/AED certification (can be completed up to 30 days after hire date)
Valid U.S. Driver's License
Additional Candidate InstructionsIn addition to the online application, the following documents are required to be considered for this position:
Resume
Cover letter
To ensure consideration apply before the application review date 3/21/2025. A review of applications will continue until qualified candidates are identified.
Contact Information to ApplicantsKirsten King kirstenking@ku.edu 785-864-0510 Advertised Salary Range$11.55 per hourWork ScheduleVariableAnticipated Start DateMonday April 14, 2025Apply to Job