TeamHealth is named among the Top 150 Places to Work in Healthcare by Becker's Hospital Review. Newsweek Magazine recognizes TeamHealth as 'one of the greatest workplaces for diversity, 2024,' and TeamHealth is also ranked as 'The World's Most Admired Companies' by Fortune Magazine. TeamHealth, an established healthcare organization, is physician-led and patient-focused. We continue to grow across the U.S. from our Clinicians to Corporate Employees. Join us.
What We Offer:
Career Growth Opportunities
Benefit Eligibility (Medical/Dental/Vision/Life) the first of the month following 30 days of employment
401K (Discretionary matching funds available)
Generous PTO
8 Paid Holidays
Equipment Provided for Remote Roles
This position is full-time and on-site at Mission Hospital in Asheville, North Carolina. The hourly shift is 5:30 am - 2:00 pm, Monday - Friday.
POSITION OVERVIEW:
The Practice Coordinator administratively and operationally supports and maintains the practice. Keep the T.H. Hospital Medicine (THHM) Facility Medical Director, VP of Client Service, Regional Medical Director, and T.H. H.M. provider staff, and work with hospital administration to meet all needs. Operationally, by accurately identifying and accounting for each patient seen in the hospital by the hospitalist physicians. The Practice Coordinator is responsible for obtaining, reconciling, and forwarding all required documents of each inpatient medical record to the designated Billing Center. Upon preparing each batch, the Practice Coordinator will maintain accurate data to report the number of records sent and specific key measures from those visits. Additionally, they will work with the facility to gather critical facility metric data for dashboards. The individual in this position must perform to productivity standards and meet target goals outlined by the Practice Coordinator Supervisor.
CORE RESPONSIBILITIES:
Execute duties as assigned by TeamHealth.
Communicate regularly with the TeamHealth Supervisor.
Ensure HIPAA compliance and maintain patient confidentiality.
Obtain and update patient demographic and insurance information for billing.
Oversee physician clinical documentation and ensure timely completion.
Report process changes or deviations to the Supervisor and TeamHealth.
Meet individual performance goals set by the Supervisor.
Maintain a professional demeanor and appearance.
ADMINISTRATIVE:
Provide administrative support to medical and leadership staff.
Schedule and document monthly administration and provider meetings.
Manage provider schedule changes and notifications.
Collect, track, and complete data dashboards.
Distribute messages and mail.
Assist with marketing and special programs as assigned.
OPERATIONAL:
Collect and organize inpatient records upon discharge.
Verify and compile all required medical record components before batching.
Reconcile records with the discharge report and prepare for billing.
Ship records to the Billing Operations Center and manage necessary supplies.
Communicate and escalate incomplete records to supervisors and physicians.
Identify, retrieve, and complete missing records promptly.
Perform additional duties as assigned by leadership.
Foster positive relationships with hospital staff.
Track work hours and submit timesheets using Kronos.
JOB QUALIFICATIONS:
The Practice Coordinator should have a general understanding of the medical record process, patient registration, and medical documents, with at least one year of experience in a hospital or physician's office preferred. Clerical, reconciliation, and record-keeping experience are also beneficial.
Preferred Qualifications & Skills:
Bachelor's degree or equivalent experience
Strong communication and organizational skills
Ability to develop and maintain positive working relationships
Capable of working independently with speed and accuracy
Detail-oriented with strong time management skills
Proficiency in Excel and Word
Professionalism, teamwork, and a positive attitude are essential for success in this role. The position requires strong interpersonal skills, including conflict resolution, negotiation, and the ability to receive and respond to feedback effectively. This description outlines the general responsibilities of the role but is not an exhaustive list of all duties and qualifications.