Program Management Advisor at Federal Express Corporation in Collierville, Tennessee

Job Description:

To provide technical expertise and support for planning, developing, organizing and coordinating large programs/projects.



Essential Functions




About the Role - This role will be working on a dynamic team of professionals on the ServiceNow Platform focusing on capabilities in the Hire to Retire and Risk to Remediate Value Streams. This role will work with business stakeholders to understand requirements for continuous improvement of capabilities on the platform and work closely with development teams who build the capabilities to deliver business value.

• Research, evaluate and recommend new technologies, methodologies, processes, and products to achieve major innovative improvements.


• Collect, analyze, and produce financial and performance indicators and forecasts.


• Provide appropriate specifications for and coordination of programs that cross department/division lines.


• Perform other duties as assigned.

Preferred Knowledge, Skills, and Abilities

• Experience in the ServiceNow Platform


• General understanding of ITIL and Service Management practices


• Agile Methodologies skills and experience


• Excellent written and Oral Communications Skills

Minimum Education



Bachelor's Degree/equivalent in business or related quantitative discipline.



Minimum Experience



Five (5) years exempt experience in project/program management, product development, systems design/development or business /financial planning and analysis. Experience in the use of project management/planning software. Experience in planning major projects including development of project proposals, business cases, schedules, and financial justification.



Domicile Information



This position can be domiciled anywhere in the United States. The ability to work remotely within the United States may be available based on business need.



Preferred Qualifications:



Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.



Pay: U.S. Pay Range: $7,094.23/month - $12,533.14/month



Additional Details: Upload current copy of Resume (Microsoft Word or PDF format only) and answer job screening questionnaire by 3/26/25..


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com .


Applicants have rights under Federal Employment Laws:

• Equal Employment Opportunity is the Law


• EEO is the Law Supplement


• Pay Transparency Policy


• Family and Medical Leave Act (FMLA)


• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)


• Right to Work Notice (English) / (Spanish)

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