You are a customer-focused professional with strong communication skills, adept at handling inquiries, directing calls, and providing in-person assistance in a fast-paced environment. Your ability to multitask with proficiency and document cases accurately ensures smooth operations.
Answering and directing phone calls with professionalism
Processing incoming and outgoing mail efficiently
Providing front counter coverage, assisting customers in person
Documenting cases accurately in the land management system, Energov
Delivering high-quality customer service while multitasking in a fast-paced environment
What you bring:
Strong customer service experience, both over the phone and in person
Ability to multitask and maintain accuracy under pressure
Proficiency in data entry and case documentation systems
Excellent organizational and communication skills
Business casual professionalism in a team-oriented setting
To learn more about the workplace culture and the position, please apply!
For over 50 years, Nelson Connects has empowered employers and job seekers to achieve their unique versions of success. Our commitment to excellence, integrity, compassion, and innovation has made us a trusted partner in connecting jobs, people, and communities. The remarkably talented and dedicated people of Nelson Connects are building on the rich history of this company to define the future of our industry, and we can't wait to work with you.
We are Nelson Connects, and our purpose is your success.