The ideal candidate is a critical thinker who will proactively improve the quality systems of the company through internal audits, participation in process improvement programs, and interaction with key partners to obtain constructive feedback.
Responsibilities
Enforce quality and customer-service standards
Identify potential risks before they become a problem, focusing on root cause analysis and preventive action
Perform internal and external quality audits and compile detailed reports of findings
Work with other managers in maintaining efficiency along with quality standards
Qualifications
Relevant work experience
Highly organized with excellent attention to detail