Process residential mortgage loans from application thru processing - working closely with Mortgage Loan Officers and Borrower - while providing a superior customer service experience.
ESSENTIAL RESPONSIBILITIES:
Order and review of Appraisal, Flood document as per the checklist provided and highlight any discrepancy to respective stakeholders.
Review of condo and Trust documents as per the procedures & checklists to highlight any discrepancies to for further review & rectification. The final feedback is provided to clients on excel sheet
Maintain and manage pipeline of loans with an emphasis on providing superior customer service, loan quality, accuracy and efficiency - while meeting and/or exceeding production and SLA requirements.
Review and analysis of UW Conditional Loan Approval, collecting documentation required to satisfy all conditions needed to obtain CTC in a timely manner.
Review loans in compliance with established federal and state regulations, company policies, and secondary market guidelines.
Prepare and submit complete and accurate loan files to the processing Department.
QUALIFICATIONS
High School Diploma or equivalent.
Minimum of 6 months- 1 years Residential Mortgage Loan Processing experience.
Excellent disposition, mindset, communication skills and work ethic.
Thorough knowledge of FNMA and FHLMC guidelines.
Basic knowledge of first and second (subordinate) lending; collateral and Trust.
Experience using Fannie Mae's DU and Freddie Mac's LPA.
Ability to work in a fast paced environment, meeting time sensitive deadlines and adapting to changing workloads, while maintaining attention to detail and accuracy.
Independent thinking with the ability to identify and manage workflow priorities in a high volume environment, completing tasks in a timely manner to meet production service levels.
Proficient computer skills, including knowledge of Microsoft Office, including Word, Excel, e-mail and internet navigation.
Exceptional customer service and communication skills.