This role will be a key member of the Marketplace Payments and Financial Services team.
In this role, you will have the opportunity to lead innovative Credit Risk solutions to enable growth of Services for Marketplace Sellers while mitigating losses. The candidate should have strong subject matter expertise, leadership experience & business acumen in the Credit Risk, Payments and/or Fintech area!
Job Description
Lead the vision of and develop Marketplace's Payments Credit Risk strategy to enable expansion/ build out of Seller Services solving for Growth, Losses, Seller experience and Monetization
Develop Credit risk models and Seller segmentation in working with partner Data Science teams leveraging internal and external data sources to assess credit risk exposure holistically
Partner with Seller services e.g. WFS, WMC, Global Imports etc to understand specific Payment and Risk needs, build centralized solutions/controls as well as help Services teams build Custom controls to mitigate risk while balancing for experience
Lead solutions/tools in Payments/ Credit Risk space for International to enable Marketplace to expand its services to International Sellers and help enable seamless experience as international sellers leverage Marketplace Services
Work closely with Billing and Payment Operations on solutions which minimize risk like Pre-payment, Local payment methods for International etc. while also developing flexible invoicing/payment solutions to increase spend/ monetization
Create a detailed roadmap of associated Credit Risk and Payment solutions initiatives for Sellers and work with product, technology and operations teams to prioritize and execute.
The role will be responsible for preparing business cases and financial justifications to support the initiatives. Work closely with internal business teams, treasury and finance to identify vendors/partners, optimize cost, spend as well as profitability
Partner with internal Risk management to ensure we are growing and monetizing in a risk responsible fashion. Collaborate to build appropriate risk processes and framework to support the payments/ fintech initiatives.
Ensure we have appropriate agreement and contractual frameworks in in working with internal legal & compliance teams balancing experience as well as legal/ regulatory risks
Ensure close collaboration with Account management, Marketing and Operations to drive acceptance of new products and services with Sellers. Build key measurements and a test/iterate philosophy to improve results.
Key Success Criteria
Strong leadership aptitude
Strong communication skills
Driving ownership and accountability
Strong seller advocate
Excellent people skills
Uses data and analysis to drive decisions
Fosters trust with internal partners
Values team dynamics and inputs
Commitment driven
Bias for action
Qualifications
Master's in Business, Statistics, Computer Science, or similar field
At least 10 years industry experience preferably in Credit Risk Management, Payments, Financial Services, or similar space.
Expertise in managing risk in Digital Payments and Fintech space with prior experience building or owning end to end is strongly preferred
Ability to lead cross functional teams and prior experience working with Product and Technology teams; proven ability to lead and influence internal / external partners insights
Deep analytical abilities, both quantitative and qualitative, and a track record of applying these to effective and successful business decisions; Process-oriented mindset and ability to lead people to get things done.
Strong business insight, superb communication, and relationship skills