Associate Analyst - HYBRID 2 days a week in office - Long Term Contract
The Associate Analyst provides a wide variety of medium to high-level support by analyzing and validating requests to ensure that the business line's associated policies, processes and procedures are compliant, adhered to, and completed on a timely basis. This position reports to the Manager and requires moderate supervision.
Essential Job Functions:
? Triage Requests - analyze and determine the complexity associated with medium to high-level requests and ensures adherence to policies.
? Research - gathers required data needed to complete requests using various internal systems and approved external data sources.
? Communication - proactively communicates with assigned Lead and or Manager on requests not aligned with the business lines agreed upon associated policies, processes, and procedures.
? Correspondence - ensure requests are facilitated according to established policies, processes, and procedures.
? Collaboration - collaborates with peers, Lead and or Manager to ensure continued efficiency and
effectiveness.
? Reporting - may be assigned to create, reports and perform statistical analysis and calculations of data from reports.
? Designated Local Office Liaison, as required.
? Provide backup support to team members, as needed.
? Other responsibilities and special projects, as needed.
Essential Skillsets:
? Attention to Detail
? Reading comprehension and analysis
? Ability to manage multiple deadlines.
? Ability to maintain independent work schedule.
? Strong collaboration
? Strong communication, organizational abilities, problem-solving, and familiarity with relevant software (JIRA, Microsoft Suite) and project management techniques.
? Intermediate experience with excel and data analysis.