Associate Manager, Application Engineering at Chromalox, Inc. in Pittsburgh, Pennsylvania

Job Description:

Associate Manager, Application Engineering



Composed of Chromalox, Durex Industries, Vulcanic, and Thermocoax businesses, Electrical Thermal Solutions (ETS), part of Spirax Group, creates electrical process heating and temperature management solutions, including industrial heaters and systems, heat tracing, and a range of component technologies.


At Chromalox, we build advanced thermal technologies for the world's most challenging industrial heating applications.


Headquartered in Pittsburgh, Pennsylvania, we got our start with an innovative solution 100 years ago when a self-taught engineer invented the first metal-sheathed resistance heating element. It was this then-advanced thermal technology that launched an entire industry.


We excel in industries that have high expectations. We are acknowledged as experts at delivering solutions that exceed specifications, limit risk, and reduce operating costs.


Join us as we continue to provide solutions to our customers and the world!



The Role:



Reporting to the Application Engineering Manager, the Associate Manager will analyze heating applications to design innovative, customer focused solutions, and manage a small team of Application Engineers.


You will work on customer quotes to develop cost-effective solutions for each unique heating and temperature control application. You will also provide support for your direct reports ranging from day-to-day issues, career development, and performance reviews.



Your Responsibilities:

• Design and quote premium solutions for standard and customer specific thermal applications.


• Lead and manage a small team of engineers, providing mentorship, guidance and performance feedback.


• Assist with the hiring and onboarding of new employees.


• Coordinate quotation and order entry activities with sales force, engineering, and plant personnel including sample orders and drawings for approval.


• Understand markets and competition in each market to manage quotation of competitive designs.


• Assist Sales Engineers by providing expertise to offer optimal thermal solution for unique applications.


• Determine requirements for materials and related cost for product designs by working with engineering and purchasing departments.


• Manage pricing and margin targets for key accounts and new opportunities.


• Become proficient in using product design and pricing tools.


• Assist customers and representatives in trouble-shooting common problems with equipment or applications.


• Approve and support orders. Work with both design engineering and sales to play a key role in designing and order support.


• Lead meetings with engineering, production, project management, finance, and sales to gain visibility and communicate accurate dates to customers for large order opportunities.


• Assist in documenting, analyzing, and improving processes.


• Support or facilitate process improvement projects and strategic projects as required.

• Bachelor of Science Degree in electrical, mechanical, or chemical engineering is preferred. Appropriate technical degree or equivalent experience required.


• 3-5 years related experience. Experience managing a team is preferred.


• Working experience with Microsoft programs such as Excel, Word, PowerPoint, etc.


• Ability to work in a fast-paced, team-oriented environment with solid organizational skills and attention to detail.


• Excellent interpersonal and communication skills verbal, written and presentation formats to all types of audiences.


• Strong customer service and time management skills.