Patient Access Supervisor/UKHC at University of Kentucky in Lexington, Kentucky

Job Description:

University of Kentucky

Equal Employment Opportunity/M/F/disability/protected veteran status.

Posting Details Posting Details

Job Title	Patient Access Supervisor/UKHC
Requisition Number	RE48962
Working Title	Patient Financial Services Supervisor
Department Name	H4027: REV Cycle MGT-PFE
Work Location	Lexington, KY
Grade Level	09
Salary Range	$43,680-71,323/year
Type of Position	Staff
Position Time Status	Full-Time
Required Education	AS
Click here for more information about equivalencies:	https://hr.uky.edu/employment/working-uk/equivalencies
Required Related Experience	3 yrs
Required License/Registration/Certification	None
Physical Requirements	The physical requirements for this position include: occasionally lifting, pushing, pulling, standing, and/or walking with objects up to or over 50 lbs.; regularly performing tasks with repetitive motions (such as typing) and sitting at a computer workstation for extended periods of time; and occasional job-related travel.
Shift	Weekdays: Midday shift; Weekends: Morning shift
Job Summary	The Patient Financial Services Supervisor helps to support the main responsibilities of the team (including customer service and administrative duties) by providing leadership and guidance to all team members. The duties of the supervisor include: managing staff, providing leadership and development opportunities, and creating and maintaining a positive work environment while ensuring the organization’s goals are met. This is a working supervisor position, and the supervisor will be expected to work alongside staff when necessary and routinely on the weekend.
Skills / Knowledge / Abilities	Problem solving, ability to counsel and teach others in a professional manner, and the ability to set goals.
Does this position have supervisory responsibilities?	Yes
Preferred Education/Experience	Critical thinking skills, ability to organize and lead a team, ability to work independently with proven leadership skills, experience with hospital and technical billing and account resolution, and an understanding of Medicaid and disability programs.
Deadline to Apply	03/31/2025
Our University Community	We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * Briefly describe your management and/or leadership experience.

   (Open Ended Question)

2. * Please describe a time when you provided exceptional customer service and include specific details regarding the situation.

   (Open Ended Question)

3. * Please explain your work-related experience with multitasking and dealing with multiple interruptions.

   (Open Ended Question)

4. * Please indicate the number of years of paid work experience you have partnering with hiring officials/supervisors to provide guidance on human resources policies and best practices.
   • None
   • More than 0, up through 1 year
   • More than 1 year, up through 3 years
   • More than 3 years, up through 5 years
   • More than 5 years
5. * Describe a difficult staff issue you have dealt with, including people you contacted for assistance, and how the issue was resolved. Were you pleased with the outcome? What would you do differently in the future?

   (Open Ended Question)

6. * Where did you first see this position advertised other than on UK's online employment system?
   • InsideHigherEd.com
   • HigherEdJobs.com
   • Diverseeducation.com (Diverse Issues in Higher Education)
   • Latinosinhighered.com
   • HospitalCareers.com
   • Indeed.com
   • LinkedIn.com
   • Higher Education Recruitment Consortium (hercjobs.org)
   • A Colleague, Friend and/or Family Member
   • Careerbuilder.com
   • UK Job Fair
   • None of the Above

Applicant Documents
Required Documents

1. Resume
2. Cover Letter

Optional Documents

Equal employment opportunity, including veterans and individuals with disabilities.

PI266246913

Salary:

$43,680.00

Apply Now