Patient Access Specialist at Nemours in Pensacola, Florida

Posted in General Business 1 day ago.

Type: Full-Time





Job Description:

Nemours is seeking a Patient Access Specialist. The position is responsible for: Greeting patient in accordance with Nemours Standards of Behaviors. Perform registration and check-in or check-out function(s) and update demographics, insurance verification, PCP authorization/referral information when required at each encounter and make confirmation call as needed. Work various work ques, collect copays/balances at time of service, attend daily huddles, other duties assigned by supervisor or manager, and provide exceptional customer service to our patients/families.

Essential Functions

  • Documentation: Ensure all annual mandatory forms are complete, accurate, updated and on file in accordance with NCSC policies.
  • Financial: Collect all copays, coinsurance and self-pay amount due for services rendered. Adhere to end of ay business processing standard by verifying that cash analysis and receipts balance.
  • Scheduling: Schedule follow up appointments as instructed via the appointment disposition.
  • Work ques: Process encounters via the registration and check-out work que daily.
  • Attend daily huddles.
  • Appointment confirmation and reschedules.
  • All other duties as assigned by supervisor or manager.

  • Qualifications

    • High School Diploma required
    • Customer Service Experience
    • 1 year Medical Office experience





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