Work From Home Member Service/ Contact Center: Full time/ Part time at Phoenix Marketing & Advertising in Cherry Valley, Massachusetts

Posted in Other 10 days ago.

Type: work-from-home





Job Description:

Job Title: Work From Home Member Service/ Contact Center: Full time/ Part timeLocation: Cherry Valley, MAJob Type: Full-timeSalary Range: $23 to $33 per hourJob Overview:At Phoenix Marketing & Advertising, we are seeking motivated individuals to join our team as Work From Home Member Service/ Contact Center representatives. In this role, you will be responsible for providing exceptional customer service and support to our clients. This position offers the flexibility to work either full-time or part-time from the comfort of your own home.Responsibilities:- Handle inbound customer inquiries via phone, email, and chat- Assist customers with product information, account inquiries, and issue resolution- Provide accurate and efficient support to ensure customer satisfaction- Maintain a positive and professional attitude at all times- Meet and exceed performance goals and targets set by managementRequirements:- High school diploma or equivalent- Previous customer service experience preferred- Excellent communication skills, both written and verbal- Strong problem-solving abilities- Ability to work independently and as part of a team- Proficient computer skills and familiarity with CRM systems- Must have a quiet workspace at home with reliable internet connectionPlease note that Phoenix Marketing & Advertising follows Equal Employment Opportunity guidelines and does not inquire about criminal backgrounds during the hiring process.If you are passionate about providing exceptional customer service and are looking for a flexible work-from-home opportunity, we encourage you to apply for the Work From Home Member Service/ Contact Center position at Phoenix Marketing & Advertising. Join our team and be a part of our commitment to excellence in customer support. Apply now!
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