We are seeking a reliable and customer-focused Check-In Agent to join our team and ensure a smooth, professional experience for all passengers.Position Overview: The Check-In Agent plays a key role in delivering excellent customer service during passenger check-ins for our Red Rocks Shuttle. This position requires strong organizational skills, attention to detail, and the ability to provide friendly, efficient assistance to all guests.Key Responsibilities:Greet and assist passengers at check-in locations with professionalism and courtesyConfirm reservations and guide concertgoers to their designated shuttle or busAnswer guest questions related to transportation details, pick-up locations, and schedulesSet up the designated drop-off cone zone at Red Rocks Reserve metered parking near Union Station with cones (brief setup around 10:00 AM on event days)Perform check-in operations at designated pick-up location starting around 4:00 PM (approximately 1-hour shift)Maintain a neat and professional appearance at all timesQualifications:Must have a reliable personal vehicleMust own a smartphone and printerMust reside near downtown Denver, LoHi or RiNo for timely access to work locationsHigh school diploma or equivalent requiredPrevious customer service experience is strongly preferredExcellent verbal and written communication skillsMust be punctual, dependable, and able to work independentlyFlexible availability, including late-night and weekend shifts based on event schedulesFriendly, professional demeanor and strong problem-solving skillsIf you are proactive, detail-oriented, and passionate about customer service, we encourage you to apply today. recblid ig0egu5zer0zy68dpndztd5o3eihkl