Onboarding and Retention Specialist at Volunteers of America - National Services in Rochester, Minnesota

Job Description:

Come join our awesome team as a Onboarding and Retention Specialist at Rochester Rehabilitation & Living Center.



Rochester Rehabilitation & Living Center is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization.



Schedule:




*Part Time M-F 8:00 AM-5:00 PM (20 hours per week) *Flexible schedule




Pay- $25.00- $30.00 per hour based on experience.




Job Highlights:

• 403(b) Retirement Plan;


• Career scholarships;


• Quality training, continuing career education and leadership programs;


• Medical, Dental and Vision Insurance


• Paid Time Off (Vacation, Holiday & Sick Days)

About the job:



The Onboarding and Retention Specialist (OARS) will serve as a dedicated facility resource to ensure new employees are supported throughout the hiring process (onboarding and orientation), initiate and deploy program tools, disseminate data to team members, assist in determining why employees are leaving (retention and turnover), and build relationships and initiatives to support employee retention. The Onboarding and Retention Specialist will deploy a facility action plan and ensure program initiatives and changes become integrated for on-going deployment in the organization. This position will work within the Empira collaborative by sharing education, experiences, and best practices as they deploy the program within their respective organizations.



Essentials:

• Gathers and utilizes data by conducting and analyzing employee surveys and employee stay interviews.


• Seeks, builds and leverages partnerships and relationships, both internal and external, in order to further personal, team and organizational goals.


• Serves as an employee ambassador for staff to ask questions and provide feedback.


• Ensures the onboarding process is welcoming, thorough and incorporates the company culture.


• Walks alongside new employees through the onboarding process.


• Determining gaps where additional supervisor/management training is needed.


• Coordinating and conducting supervisor/management training and development programs.


• Identifying operational/system changes that help adjust to a shorter-term workforce.


• Analyzing scheduling for models that better align with today's workforce's needs.


• Developing innovative opportunities for advancement and career paths for workers and assist in building career pathways for team members, offering a clear picture of growth and development


• Implementing recognition and appreciation programs.


• Ascertaining ways the organization and managers can be more transparent with employees.


• Developing effective staff meeting schedules, agendas and tools for those leading meetings.


• Connecting with Marketing, Human Resources, and Recruiting team in crafting organizational messages that instill the company's mission and core values.


• Revamping/revitalizing the interview process, selection criteria and applicant communication plan to further improve efficiency and effectiveness in matching candidates with core job requirements, including determining a plan to identify any skills gaps and how those might be closed.


• Improving the employer brand outside the organization within the community.


• Partnering closely with Human Resources and other leaders to ensure the above is completed in a collective way the reinforces other job rules and protocols, as well as meets regulatory requirements.


• Assist in the development and/or deployment of employee mentoring program.


• Employ various methods of learning delivery to accommodate multiple learning styles and information needs.


• Is able to interact with multiple stakeholders to deploy the OARS Program tools and resources.


• Partner with the Empira, Consultants, Corporate Leaders to successfully deploy program in the facility.

Required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Willingness to promote change through education.


• Project management experience preferred (or willingness to learn).


• Training and leadership coaching skills preferred (or willingness to learn).


• Proficient computer skills with Microsoft Office applications and other required software programs.


• Ability to learn how to navigate and leverage data from HR software platform.


• Must be able to function independently and demonstrate flexibility.


• Excellent interpersonal communication and organizational skills both written and verbal.


• Ability to lead and work alongside staff, residents, and families.


• Ability to manage multiple tasks, projects, and deadlines simultaneously.


• Ability to maintain confidential information.


• Experience in hiring, supervising, and/or onboarding a plus.


• Proficient with, or willing to learn, continuous quality improvement.


• Understand, interpret, and utilize data to improve the employee experience.


• Ability to demonstrate high emotional intelligence.


• Demonstrate a diplomatic demeanor to effectively resolve conflict.


• Ability to utilize computers and other electronic devices for tasks such as timekeeping, in-servicing and documentation.

Preferred Qualifications

• Bachelor's/ HR degree preferred, but not required.

About Rochester Rehab & Living Center:



Just outside of Minnesota's capital, Rochester Rehab & Living Center offers life in one of the most commonly rated "Best Cities'' in the Midwest. Our center offers the very best care, provided by the very best staff who care for the residents as well as the familial workplace culture. We want our staff to love their work while maintaining a work-life balance, so offering employees paid-time off benefits is a part of our comprehensive benefits package. Join our diverse, involved, and compassionate team and see how we earned our Great Place to Work certification for 4 years running.



Our 2023 Great Place to Work survey results found that 87% of employees said their work has a special meaning: this is not "just a job".



Take pride in helping others, and join us today! Apply Now