Audacy Inc. is seeking a motivated and talented Help Desk Specialist/Technical Support professional to join our team. This is a full-time remote work from home position based in Stockton, CA. The salary range for this position is $30 to $50 per hour.**Job Overview:**As a Help Desk Specialist/Technical Support, you will be responsible for providing technical assistance and support to our internal team members and external clients. You will troubleshoot technical issues, escalate complex problems to the appropriate teams, and ensure timely resolution of issues to minimize downtime and maintain productivity.**Responsibilities:**- Provide technical support and assistance to end users via phone, email, or chat- Troubleshoot hardware, software, and network issues- Install and configure computer systems and applications- Document and track technical issues and resolutions- Collaborate with other IT teams to resolve complex technical problems- Train end users on new technologies and software applications- Stay current with industry trends and advancements in technology**Requirements:**- Proven experience as a Help Desk Specialist or Technical Support role- Strong knowledge of computer hardware, software, and networking systems- Excellent communication and customer service skills- Ability to prioritize and manage multiple tasks in a fast-paced environment- Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are a plusAt Audacy Inc., we are committed to creating a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. As an equal opportunity employer, we comply with all applicable laws regarding hiring practices, including regulations prohibiting inquiries into criminal backgrounds.If you are passionate about technology and enjoy helping others solve technical issues, we encourage you to apply for this exciting opportunity. Join our team at Audacy Inc. and make an impact in the world of IT support! recblid ht165myrbhz7punkd8t4y3702clafy