Sr. Systems Engineer at Horizontal Talent in Atlanta, Georgia

Job Description:

We're looking for a Sr. Systems Engineer to join our team for a dynamic role in managing and optimizing our mobile and Apple MacBook devices. This position offers an exciting opportunity to work with cutting-edge technology and ensure top-notch device security and performance.
Responsibilities

• Administer Omnissa Workspace One (AirWatch) for mobile and Apple MacBook devices.


• Drive device patching compliance to maintain up-to-date security measures and software enhancements.


• Deploy and manage software across the platform, including installation, performance monitoring, and troubleshooting.


• Develop and maintain Mobile Device Management (MDM) policies using Omnissa Workspace One (AirWatch).


• Serve as a specialist for deploying, managing, tracking, and auditing Apple MacBook and mobile devices.


• Troubleshoot, monitor, and diagnose problems with Apple MacBook, mobile device hardware, and software for Android and MacOS/iOS.


• Document and organize operating procedures for device configurations, technical support, processes, and procedures.

Skills

• At least 3+ years of experience with Omnissa Workspace One (AirWatch).


• Minimum of 3 years of experience supporting MacOS, Android Enterprise, and iOS using Workspace One.


• Experience managing Workspace One infrastructure and its components at scale.


• Excellent customer service skills.


• Strong communication, interpersonal skills, analytical abilities, self-starter attitude, problem-solving skills, and documentation skills.

Preferred Skills

• Experience in developing and maintaining MDM policies.


• Specialist knowledge in deploying, managing, tracking, and auditing Apple MacBook/mobile devices.


• Ability to troubleshoot, monitor, and diagnose hardware and software issues for mobile devices.


• Proficiency in documenting operating procedures and technical support processes.

We are committed to fostering a diverse, equitable, and inclusive workplace where all employees feel valued and empowered.


Once you apply for this position, you may receive a phone call, SMS or email at the time of application from our Virtual AI Recruiter, Alex, to conduct an initial interview. Apply Now