Store Manager- Highlands at Good Chemistry in Denver, Colorado

Job Description:

Before you submit your resume/cover letter, please be aware that you can redact information identifying your age, birth date, or schooling dates.

Good Chemistry proudly grows, breeds and sells premium, small-batch cannabis. The company started over 22 years ago in San Francisco as a medical cannabis co-op and today remains independently-owned and operated throughout Colorado, Massachusetts and Nevada. We are a rapidly growing company and provide equal opportunities for career advancement in a fun, fast-paced environment.

Pay Rate: $68,000-$96,000 commensurate with experience

Job Summary: The Store Manager is responsible for providing strategic direction for the dispensary and maintaining day-to day-operations while ensuring best customer experience at all times. This includes managing all departments in the store setting to ensure work is completed in a thorough and timely manner. Because of all-encompassing scope of responsibilities, the Store Manager will be required to know how to perform all tasks for every position in the store. Retail employees are typically expected to work a schedule consisting of five 8 -hour shifts per week. Flexibility is often required, as employees may need to be available to work mornings, evenings, weekends, and holidays as needed to meet the demands of the business.

Expected timeframe to fill position: 8/5/2024

Duties and Responsibilities:

Manage staff and build a cohesive team by treating employees with respect and compassion, fostering store culture, managing disciplinary action and giving recognition when appropriate and conducting performance reviews.
Maintain adequate staffing by identifying needs and recruiting, interviewing, onboarding and training.
Responsible for scheduling staff and monthly employee meetings.
Address all customer concerns and monitor customer/patient feedback to improve customer experience.
Coordinate all store upkeep with relevant departments to maintain aesthetic and meet requirements of compliance laws and regulations.
Perform inspections with relevant branches of police, fire departments and public health and train Assistant Managers to do the same.
On-call for all potential store issues or to aid in decision-making when required.
Complete weekly sales spreadsheets and track discounts, including employee-per-ticket averages and provide relevant store and sales information to Retail Team.
Communicate with Finance regarding cash reporting weekly and perform all Empyreal change exchange orders as needed.
Contribute to pricing policies by reviewing merchandising activities, identifying strategic sales promotions, studying trends, and conducting local competitive analyses.
Maintain vendor relations and act as a liaison with community stakeholders.
Merge Good Chemistry brand, company mission and vision with industry best practices and communicate that message to a large audience.
Create and maintain product profiles and all menus and input transferred/manifested product and enter new product into system
Ensure supplies are adequately stocked.
Complete tasks for any department or executive as needed.
Facilitate store-specific manager meetings and attend bi-weekly retail manager meetings.
Attendance at additional meetings outside of work hours may be required.
Other duties as assigned.

Job Requirements (Education and Experience)

College degree preferred
Must be able to pass criminal background check
This job involves cannabis and requires that you be at least 21 years old. Do you meet the age requirement?
Experience in the industry; store managers have generally been brought through the ranks of budtender, floor captain, department head, assistant manager, etc.
Previous management experience and proven success in increasing sales.
Experience with customer service in a high-volume retail sales environment.

Qualifications (Knowledge, Skills and Abilities)

Ability to work under pressure and use strong judgement.
Extensive product knowledge (including, but not limited to, extraction/infusion techniques, growing methods, genetics, Colorado MED and REC companies and the products they produce).
Colorado-specific compliance knowledge; METRC experience a huge plus.
Care for the plant we are growing and selling with a desire to help normalize marijuana and provide compassionate care to medical patients.
Ability to lead by example and motivate staff and maintain strong morale.
Excellent written and verbal communication.
Detail-oriented, exceptional organizational skills and ability to meet deadlines.
Proficient in necessary technologies (POS systems, menu systems, inventory tracking system, Google Drive, Apple OS) .
Strong interpersonal and mediation skills.

This job description is intended to explain the general nature and level of work being performed. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Applicants must currently be qualified to work in the United States.

Good Chemistry is an equal opportunity employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, marital status, or any other characteristic protected by applicable federal, state, and local laws.

Good Chemistry is a strong proponent of social equity in the regulated marijuana industry. We offer job accessibility and career development for those from communities that have been disproportionately impacted by marijuana prohibition and enforcement.

Colorado Benefits
Medical / dental / vision insurance, mental health resources, employee discount, garden credit for production staff, IRA savings account, PTO, sick pay, performance-based incentives, working for a privately owned Cannabis Company

Here at Good Chemistry, we care about our employees. This is reflected by the wide array of benefits we offer to each member of our team. We offer multiple health, dental, and vision plans so you can select the coverage that is specifically curated for you. We take this a step further by offering multiple mental health resources as well. As a member of our team, you can also expect PTO, Sick Pay, IRA savings account, and performance-based incentives.

Now, the fun stuff! All Good Chemistry employees are eligible for discounted products at any of our dispensary locations. Those who work in the garden are also eligible for comped flower contingent on meeting monthly quota goals.

Lastly, perhaps the best benefit of all is the intrinsic value you will see working for one of the few privately owned Cannabis companies in Colorado.