Student Aide - Academic Center (Student Employee) at Carroll Community College in WESTMINSTER, Maryland

Job Description:

CategoryStudent EmployeeApplication DeadlineOngoing poolDepartmentAcademic CenterContact Student Employment - studentemployment@carrollcc.edu Description

RESPONSIBILITIES:

• Greet students and visitors.


• Staff reception desk, maintain reception area, and interact with students and visitors.


• Be friendly and courteous while interacting with students and visitors.


• Provide information regarding services provided and hours of operation.


• Become familiar with tutors' names and schedules, as well as drop-in tutor schedules.


• Assist students in registering on WCONLINE, scheduling and/or cancelling appointments.


• Become familiar with faculty and staff, job titles and responsibilities, office location and office hours and where to find information.


• Data entry into Excel, organize session notes, and mail Session Notes to instructors.


• Answer, transfer and/or redirect phone calls as necessary.


• Weekly check of supply cabinet, noting which supplies should be reordered.


• Participate in professional development trainings and area orientations when scheduled.


• Other duties as assigned by the supervisor.

REQUIRED SKILLS AND QUALIFICATIONS

• High School Diploma


• Possess excellent phone and communication skills


• Demonstration of professionalism, enthusiasm, and strict confidentiality


• Be understanding and reassuring to make everyone comfortable when asking for help


• Listen and be genuinely interested in assisting

PREFERRED SKILLS AND QUALIFICATIONS

• Be computer and technologically savvy


• Proficient using Excel spreadsheets


• Able to take initiative

HOURS NEEDED

• Flexible schedule depending upon student's availability and needs of Academic Center.

• Candidates must complete Carroll's online application to be considered


• Complete the online
  Student Employment Application
  


• Indicate the department(s) for which you are applying. Only one application is needed


• Complete the FAFSA for Federal Work Study Positions


• Be registered for at least six credits with a 2.0 GPA


• Student Workers under the age of 18 must provide a valid work permit prior to starting employment


• If eligible, your application will be forwarded to supervisors with open positions


• The application will be held for one year, July 1 to June 30

• Interview with the hiring supervisor for the position of interest.


• If selected, you and your supervisor must complete all federal, state and college forms. This document is obtained from your supervisor or the Human Resources webpage.


• Complete and submit all federal, state, and college employment forms. The I-9 is submitted to your supervisor and the other forms are submitted to studentemployment@carrollcc.edu
  


• Create a work schedule with your supervisor that does not conflict with your class schedule.


• When all forms are turned in you and your supervisor will be notified so a start date can be established.

Carroll Community College is committed to creating a diverse, equitable and inclusive environment. Carroll Community College is committed to Equal Opportunity Employment.