Lip Lab is about more than just lipstick! At Lip Lab, we're all about establishing an environment that encourages fun, self-expression and creativity for both our guests and team members. We are passionate about exceptional service and consider ourselves masters of our craft, creating high quality, custom products that are truly unique to every guest - from the colour, to the flavor, even the name! If creating authentic connections, driving results, leading teams and helping others reach their full potential in a positive, energetic and inclusive environment excites you - then this role is for you!
The salary range for this position is $66,000 - $68,000 per year. Offered salary is dependent upon experience and location.
The Role:
As the Store Manager, you will not only oversee the day-to-day operations of the store but will also oversee building a fun, engaging and positive atmosphere that both guests and employees will all want to be a part of.
What we are looking for:
Strong background in leadership and team building (minimum of 3 years' experience is required)
Experience and ability to manage all facets of store operations, including scheduling, ordering supplies, Payroll and Outlook
Someone who leads by example with a can-do attitude, always going above and beyond for both guests and team members
A strong drive for results with a proven ability to motivate a team through coaching and constructive feedback
An understanding of sales, KPI's and what it takes to drive a business
Experience with recruiting, hiring and managing a strong, diverse team
Experience in Performance Management
Proficiency with Excel, MS Word, Outlook, and Payroll
Comfortable in a fast paced, high-volume environment
Physically able to meet the demands of the job including the ability to stand for prolonged periods of time, lift to 30 lbs, including the ability to kneel and squat
Ability to travel for company events, meetings and trainings when necessary
What you will do:
Work closely with the Director of Stores on building the business, regularly sharing ideas, feedback and opportunities to drive sales and KPI potential
Analyze and share sales and KPI trends, ensuring strong team member accountability
Schedule and manage a booking system to maximize sales and deliver on Payroll goals
Create a strong, positive, and energetic environment for your team through positive reinforcement, including consistent and real time coaching and constructive feedback that encourages team member growth
Jump in as Color Expert when needed, guiding guests with your expertise and creativity to ensure an exceptional guest experience every time
Recruit, train and motivate new hires to deliver exceptional guest service, with products manufactured to Good Manufacturing Standards
Write weekly schedules that are in line with Payroll budget and targets
Oversee inventory and supplies processes while optimizing store expenses
Always represent Lip Lab with a high level of professional conduct, leading and embodying Kendo Kredos and Lip Lab Values/Principles
What we offer:
A diverse and inclusive workplace
A chance to express yourself and your passion for color and artistry
An opportunity to grow within a supportive company (we are expanding rapidly and promote internal growth opportunities, mobility and career pathing)
An ability to grow within the cosmetics/artistry industry regardless of your background (we hire across a range of industries: hospitality/service, retail, guest services, performance/arts, etc.)
The Perks:
Competitive pay with the potential for monthly sales bonuses
Paid holidays and time off
Medical Benefits
Fantastic employee discount: 50% Kendo brands and 40% off our in-store products
Potential to travel for company training, meetings and events
Paid training: you'll not only be trained on managing the business and people - but you'll also get to experience the artistry and creativity that comes with being a Color Expert
At Lip Lab, our priority is to foster an inclusive, positive, and safe environment for our employees and guests alike. We are an equal opportunity employer that will always ensure our team grows with us. Apply today and let the good times begin!