Patient Account Coordinator at Beacon Hill Staffing Group, LLC in Roseville, Minnesota

Job Description:

Our client is seeking a dedicated Patient Account Coordinator to join their team. In this role, you will communicate, guide, and support patients and their families regarding their share of medical payments. You will work directly with families to assist with payment structures and processes, ensuring that patient responsibility payments are managed efficiently within our collection and reconciliation workflows.


Key Responsibilities:

• Execute the patient responsibility communication plan as outlined by the supervisor and finance team.


• Enter invoices, reconcile payments, and ensure timely receipt of payments.


• Analyze payment success rates to optimize payment encouragement strategies.


• Provide insights into the customer payment experience to identify process and experience improvements.


• Follow all HIPAA and other regulatory confidentiality requirements for patients and families.


• Collect and maintain data to ensure the integrity of medical information for process improvement.


• Demonstrate core medical service department philosophies: Listen, Learn, and Lead.


• Provide backup support for other members of the finance department.


• Perform other duties as assigned by the manager.

Core Competencies, Skills & Abilities:

• Self-motivated and capable of working independently and within a team.


• Excellent problem-solving and investigative skills.


• Collaborative and able to work well with others.


• Excellent written and verbal communication skills.


• Strong computer skills and the ability to learn new business systems and workflows.


• Experience with Salesforce and accounting software is a plus.

Requirements

• 2+ years experience in customer service or customer-centric roles


• 2+ years of experience in accounting or medical billing preferred

***This role is fully onsite


Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.



California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.


If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/


Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.


Company Profile:


Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.


Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.


Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com .


We look forward to working with you.


Beacon Hill. Employing the Future™
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