Our client is a regional financial institution that continues to grow. They are currently seeking a Head of Retail Banking.
Responsibilities: • Mentor, coach and support Branch Managers, helping them to be successful and fulfilled producers and leaders. • Maintain effective, positive relationships with branch managers and other staff by consistent in-branch visits, phone calls and email correspondence. • Recognize and reward behaviors, attitudes and results which contribute to our company's success. • Maintain on-going recruiting relationships resulting in the hire of skilled employee candidates in order to build and sustain strong branch teams. • Oversee and support regional branch budgeting process. • Provide leadership, accountability, and support to Branch Managers in completion of the annual business plans. • Effectively complete assigned performance appraisals and support branch supervisors in this process • Monitor and maintain regional branch FTE targets. • Coordinate effective staff coverage within region. • Provide accountability and support to Retail Lending in loan risk management and problem loan resolution. • Work with Retail Operations and other department leads to assess, create, and develop new bank efficiencies, products, or procedures. • Respond effectively to escalated client questions, suggestions, concerns, and complaints. • Insure appropriate Bank representation at certain regional community events as well as on-going leadership through civic and community organization involvement. • Plan, organize and deliver effective retail meetings and other training, as necessary. • Perform other duties as assigned by Executive Management
Requirements: • Bachelor's degree, or commensurate education • 8 years of progressive branch management • Familiarity with all retail banking products