Cresset is an award-winning, independent, multi-family office, and private investment firm. Cresset's goal is to reinvent the way people experience wealth by providing access to the talent, ideas, and investment opportunities available to the largest single-family offices and endowments. We offer deeply personalized wealth management, investment advisory, and family office services through Cresset Asset Management, an SEC-registered investment advisor that has surpassed $50 billion in assets under management. The firm is widely recognized for its excellence and is frequently ranked as a Barron's and Forbes top RIA firm.
Cresset is seeking an Associate, Business Management Services with 3+ years of experience managing the administrative and private banking needs for high net worth and ultra-high net worth clientele. The candidate will serve as a primary point of contact for clients and collaborate with a portfolio manager to build strong relationships and to drive retention and growth by providing a superior experience. This person will also coordinate all Family Office Services including but not limited to the following:
Banking and Lending
Bill-pay
Insurance
Budgeting
Tax Planning
Monthly Reporting
Concierge Services
Record Maintenance
Primary Responsibilities:
Manage client relationships on multi-custodial platforms
Serve as a primary lead for client on boarding, investment implementation, and private banking services
Create and implement customized onboarding experience for high net-worth clients
Transfer and reconcile assets from contra firms
Prepare client subscription and redemption documents related to alternative investments
Attend quarterly client portfolio review meetings as needed
Serve as a liaison between Cresset and client CPA's and attorneys
Manage tax document facilitation with client CPA's
Identify new technology and opportunities to enhance client experience and promote internal scalability
Qualifications and Characteristics:
Bachelor's degree in Business, Finance, or a related field or equivalent industry experience
3+ plus years' financial services experience working with ultra-high net worth clients
Knowledge of Fidelity, Schwab, and/or Pershing custodial platforms a plus
Operate in a dynamic and fast-paced environment is essential
Approach problems with creativity, innovation, and tenacity
Possess a strong sense of urgency
Think strategically and operate independently
Multitask to successfully manage multiple assignments simultaneously
Evaluate and prioritize tasks to meet deadlines
Organize and create structure for client relationships
Collaborate and provide meaningful input to the team
Adapt, improvise, and overcome challenges
Quickly and efficiently process and absorb information
Strong attention to detail to achieve thoroughness and accuracy when accomplishing a task
Establish and maintain positive working relationships with clients, peers, CPAs, attorneys, and other professionals
Proactively approach problem solving with strong decision-making capability
Proven ability to handle confidential information with discretion and demonstrate the highest level of client service, ethics, and integrity
Excellent communication skills, both written and verbal
Proficient in the use of Salesforce, Microsoft Office programs including Word, Excel, PowerPoint and Outlook BM
What We Offer
Cresset offers a competitive compensation package including a discretionary bonus program and a benefits package to all full-time employees including medical, dental, vision, life insurance, 401(k) retirement plan, health savings accounts, short and long-term disability insurance, voluntary critical and accident insurance, and pre-tax parking and transportation programs. Aligning employee and organizational interests, all employees receive equity in Cresset.
Equal Employment Opportunity
It is the policy of Cresset to ensure equal employment opportunity (EEO) for all employees and applicants for employment without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, or related conditions), national origin or ancestry, age, disability, veteran status, uniformed servicemember status, sexual orientation, gender identity, status as a parent, genetic information (including testing and characteristics), or any other characteristic protected by applicable federal, state, or local law. It is Cresset's policy to comply with applicable laws concerning the employment of persons with disabilities, including reasonable accommodation for applicants and employees with disabilities.