DUE TO CLIENT REQUIREMENTS, THIS POSITION IS W-2 ONLY. WE CANNOT FACILITATE C2C FOR THIS POSITION.
We can facilitate w2 consultants. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance
Rate: $55- $60/ hr. w2
Experience with Yardi and/or property management and real estate financials desired (entry to mid-level)
Production Support - experience with acknowledging customer issues, keeping customers informed of troubleshooting progress and communicating issue resolution
Analytical - ability to troubleshoot/problem-solving skills; conducting QA reviews of other's work
Writing - will be responsible for writing technical and procedural documentation
Independently performs configuration, troubleshooting, testing and analysis tasks as well as supporting
day to day business operations of packaged software applications. These activities include monitoring
ticket queues and responding to incident tickets received from the service desk as well as processing
change requests and ensuring resolution of technology issues
Description % of Time Spent • Supports team efforts to configure and maintain packaged software
applications across multiple areas of the application. Maintenance may
include support of end users in business specific areas or processing,
reconciliation and reporting within the system. • Perform necessary investigation, analysis and evaluation to determine
feasibility of implementing new functionality to address business needs or
system issues. • As part of a team, supports requirements gathering for new or modified
packaged system functionality by understanding end user processes and
through knowledge of the specific packaged application. • Participates in small to medium system updates impacting single modules to
support business processes. • Participates in the configuration, testing and installation of new system
functionality against the business requirements. • As part of the team, maintains clear concise and accurate documentation for
processes and configurations. Ensure documentation is kept up to date and
in the proper shared, accessible location. • As a part of the team, contributes to developing estimates of time and effort
required to implement or modify system configurations. Produces necessary
work/test plans for accomplishing these efforts. • Can communicate effectively and work as a team member both within
information services and across other groups in support of goals and
objectives. • Develops and executes basic reports using a variety of applications to assist
Specific Degree
Bachelor's Degree or equivalent work experience or training experience
Minimum Years of Experience Required to
Minimum of three (3) years of experience supporting packaged applications or other related
discipline. * A minimum of three (3) years of domain knowledge in area supported by packaged
Solid verbal and written communication skills * Solid Interpersonal Skills * Ability to coordinate activities
with team members and other stakeholders. * Excellent customer service skills. * Must have a strong
work ethic, and a positive attitude. * Ability to work independently or on a team * Ability to multi-task and
change priorities with effective results. * Knowledge of configuration within a packaged/ customizable off
the shelf software application. * Working knowledge of a business domain area as it relates to the
applications.
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact InfoSec@eliassen.com.
About Eliassen Group:
Eliassen Group is a leading strategic consulting company that provides business and IT services for our clients as they seek to transform and execute strategies that will drive exceptional outcomes. Leveraging over 30 years of success, we focus on professional services, talent solutions, and life sciences. Eliassen Group offers local community presence and deep networks. We are committed to positively impacting the lives of our employees, clients, consultants, and the communities in which we operate.
Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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